Harvard Business School 9-488-016 Rev. March, 23 1992 Associate Professor Jeffrey Sonnenfeld and Research Assistant Meredith Lazo wrote this case as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright © 1987 by the President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685 or write Harvard Business School Publishing, Boston, MA 02163. No part
Words: 11726 - Pages: 47
unlike FedEx, UPS used less advertising. It preferred to project itself as a local Chinese company. UPS targeted the local Chinese customers following a personalise approach. The company attempted to adapt its services according to the customs and traditions in the Chinese customers. While making the investments, UPS decided to make investments according to the market conditions in China. Till 1997, UPS had invested significantly less as compared to FedEx did in
Words: 266 - Pages: 2
challenges in transporting goods and services. The businesses that can leverage technological advances are in a position to garner market share and add value to their shareholders. FedEx has become a world leader in the parcel delivery business. The name FedEx evokes thoughts of getting packages to customers the next day. FedEx now is used as a verb to tell customers that a shipment will be sent so that it is received the next day. Delivering a product on-schedule is the result of multiple business
Words: 4749 - Pages: 19
Accounting Information Systems ACC 210 August 30, 2012 Michael Wells FedEx Corporation is one of the leading logistics service companies in the world. As its global presence increases and technology becomes more accessible and powerful, FedEx must stay ahead of the curve to keep customers satisfied, and competitors on their toes. In the past 10 years FedEx has made much progress in automating many of their information systems such as invoicing and accounts receivable. They also led the
Words: 1197 - Pages: 5
------------------------------------------------- Airborne Express Case 1. How has Airborne survived, and recently prospered in its industry? Please address why you think it was difficult for bigger competitors such as FedEx to imitate Airborne’s strategy. Although Airborne does not get the publicity that FedEx and UPS get, they have managed to remain the third largest player in the express mail industry. One unique aspect that has helped Airborne maintain a leading position in the industry is their ownership
Words: 1479 - Pages: 6
Jason Hwang, Hiro Ikeda, Niki Sohnly MKTG 301 10.11.14 Federal Express Case Company Analysis: Courier Pak is an underrated service that is provided by FEC. Its profit margin is higher than all the other services provided (66%), and has huge growth potential. It has both great speed and reliability, making a service worth promoting. Customer Analysis: Currently, executives and their assistants are mainly using CP. The top three industries that use CP are Manufacturing and distribution
Words: 1123 - Pages: 5
Organizational Structure Paper Carol J Spencer MGT/230 August 5, 2013 Yolanda Callaway Organizational Structure Paper FedEx uses a divisional organization structure, due to the many different facets of the company. When the company first started, a vertical structure fit the basic needs, but as the company expanded into an international overnight courier service, ground delivery service, and freight company, it became necessary for the organizational structure to expand as well. The company
Words: 1146 - Pages: 5
items must still be packaged and shipped from one destination to the next. Companies in the shipping industry like FedEx provide this service of assuring that customer selection and satisfaction are at the edge of their business strategy. In keeping with their mission statement, “Customer requirements will be met in the highest quality manner appropriate to each market segment served.” (FedEx, 2015). The
Words: 4141 - Pages: 17
competition. This article mainly discuss three logistics service providers: FedEx (USA), Maersk Line (Denmark) and Shun Feng Express (China) Federal Express Corporation (FedEx) Background: Federal Express Corporation (FedEx) is an international express delivery group, providing overnight courier, ground courier, heavy cargo , file copying and logistics services . The headquartered in Tennessee In the first beginning, FedEx provide services to 25 cities after moved to Tennessee, but difficulties
Words: 1533 - Pages: 7
II. COMPANY PROFILE Company A- FedEx Corporation FedEx Corporation is the modern air/ground express indthemtry. It was pioneered with the founding of Federal Express in 1971. The corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000. Mission FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related btheminess services through focthemed operating companies
Words: 1144 - Pages: 5
