The Battle for Value, 2004 FedEx Corp. vs. UPS, Inc. FedEx was form in economic class by Fred Smith in Yale University. In 1971, Smith invested 4 million dollars of his own capital and raises an addition of 91 million dollars to launch the firm. His key innovation was a hub and spoke distribution pattern. By 2003, FedEx owned 50,000 ground vehicles, 625 aircraft, 216500 employees and shipped more than 5.4 million packages daily. The company had $15.4 billion in assets, $830 million net income
Words: 1706 - Pages: 7
Chapter 1: Case Study Using Information Technologies At Federal Express Tyrone K. Phillips Wayland Baptist University Fall 2013 MISM 5306 VC03 Abstract Technology alone is enough to ensure high quality customer service because customer service is the provision of service to customers before, during and after a purchase is made. With technology customers are able to receive fast and convenient service by using the internet, cell phones, computers etc. According to Turban et al. (2002), “Customers
Words: 382 - Pages: 2
quarter in the extremely competitive express mail industry, Airborne Express managers are assessing the firm’s current competitive position within the shipping industry. Although they are a much smaller company than their two main competitors, UPS and FedEx, they are looking to see how they can continue to maintain their healthy growth in the industry. Airborne is in a unique position, as they are significantly smaller than their major competitors, but still have managed to acquire a high position in
Words: 396 - Pages: 2
Christopher Wood 10/25/2013 MGMT 4020 Prof. Meredith FedEx FedEx is a company who provides transportation, e-commerce and business services. The company offers time certain delivery services and international trade services such as customs brokerage, and global ocean and air freight forwarding. It also provides small-package ground delivery services across North America. In addition, it offers residential delivery services in the US. FedEx provides less-than-truckload freight services. The company
Words: 1229 - Pages: 5
inventory into information for the company. With the use of SCM technology, Wal-Mart can find where any product is at any time as they move along the SCH Technology. (Lawlor, pg. 37) FedEx currently uses a Bluetooth radio to send package information and data collection device for couriers called the PowerPad. The FedEx PowerPad is a Microsoft Windows Powered Pocket PC that works by scanning a package and the PowerPad
Words: 456 - Pages: 2
UPS: Strategic Analysis United Parcel Service, Inc. (“UPS”) was founded in 1907 as a private messenger and delivery service in Seattle, Washington. Today, UPS is the world’s largest package delivery company and the premier provider of global supply chain management solutions. They deliver packages each business day for 1.1 million shipping customers to 7.7 million consignees in over 220 countries and territories. In 2011, they delivered an average of 15.8 million pieces per day worldwide, or
Words: 6529 - Pages: 27
viable competition that still holds a large percentage of the market share. FedEx is UPS's largest competitor. FedEx offers more services to their consumers. Another threat is the increase in globalization and the desire for foreign parcel service companies' to enter the U.S. market. FedEx StrengthsFedEx was created on an entirely new concept in package delivery. This concept was an overnight express air delivery service. FedEx has experienced consistent growth in terms of net income almost every year
Words: 628 - Pages: 3
Summary FreshDirect is a mobile grocer based in Queens, New York that delivers fresh produce, meat, dairy, and other food straight to residences within the state and surrounding areas. To help customers who find grocery shopping a chore, its greatest appeal is that the system allows customers to order food online instead of traveling to a physical store. All of their locations receive their food from one 300,000 square-foot production center, which means FreshDirect does not carry the burden of
Words: 2853 - Pages: 12
FedEx Video En el vídeo se observa que FedEX utiliza un sistema de información para la administración de la ogística requerida para a operación, dentro del que se incluyen subsistemas para: 1) Rotulación de paquetes (por peso, tamaño, origen, destino, remitente y demás datos relevantes), 2) Selección y ordenamiento por destinos, 3) Despacho, 4) Diseño de rutas de distribución aéreas y terrestres, 5) Monitoreo de aeropuertos y vías de transporte, 6) Monitoreo del clima y 7) Entrega y recibo
Words: 558 - Pages: 3
UV2561 Rev. Sept. 7, 2011 FEDEX CORP. VERSUS UNITED PARCEL SERVICE OF AMERICA, INC.: WHO WILL DELIVER RETURNS FROM CHINA? On April 17, 2006, the International Air Cargo Association hosted its first-ever meeting in China. The location could not have been more appropriate. China was shaping up to be the world’s most significant market for air cargo, and Yan Yuanyuan, director general of China’s General Administration of Civil Aviation, had just announced that China would be opening up its
Words: 5421 - Pages: 22
