14, 2007 New York city are experienced an ice storm affecting flights ouut of New York. Most ailines cancelled flights but JetBlue dis not hoping to life up to its reputation of excellent service. They thought it would be better to delay than to cancel flights. This led to crew and passengers being stranded in the planes withour basic nesesecities such as water, food and proper toilets. This led to JetBLue finally cancelling flights. Many costumers started rebooking, cabcelling, and tracking their
Words: 284 - Pages: 2
JetBlue Hits Turbulence Case Study Question I. What types of information systems and business functions are described in this case? The information system described in this case is the Transaction Processing System (TPS) which is used to perform and record the day-to-day business transactions including reservations, paperless ticketing and baggage handling. JetBlue attempted to standardize its IT processes by utilizing a single vendor for its technological framework for all facets of its
Words: 931 - Pages: 4
[pic] Bachelor of Arts in International Hospitality Management QMU BH 3213 Strategic Management [pic] China Xiamen Airline Student: Que jia lei Student number:07007923 Lecture: Mr. David Goh Submission date:04-01-2008 Contents Executive summary………………………………………………………..3 1. Introduction……………………………………………………………….4 1.1Xiamen airline company background……………………………………….4 1.2The objective of this project…………………………………………………
Words: 3757 - Pages: 16
following is responsible for all aspects of production, from development or selection of manufacturing methods to overseeing day-to-day operations on the factory floor? Manufacturing engineers Which of the following is the primary job of a flight attendant? to ensure that safety regulations are followed Which of the following is NOT typical work of a certified A and P Aviation Maintenance Technician? modifying airplane radios | Who of the following is an FAA employee who
Words: 684 - Pages: 3
The short story “The Gift of the Magi” was written by O. Henry in 1906. The story is about a husband and wife who did not have enough finances to buy each other gifts during the Christmas time. The couple sacrificed two precious items to show their love for one another. This theme and narrative essay will explain O. Henry use symbolism and characters to contribute the themes of poverty, generosity, and selfless love. The main symbolism was used in the title of the short story. In the biblical story
Words: 363 - Pages: 2
Air Asia What are the sources of AirAsia’s cost advantage? Value chain: Operations: Single type of aircraft, short and medium distance flights, joint-venture (Thai airasia and Indonesia Airasia), High aircraft utilization (fastest turnaround time), low fare- no frills, complements (shuttle bus, hotels, financial services). On board: no meals, snacks can be bought, only one class (more seats per plane), no aerobridges, no seating Logistics: Marketing/Sales: Advertising, co-branding, sponsorships
Words: 548 - Pages: 3
been expanding its business rapidly and until the present AirAsia group has been recognized as one of the largest low fare airlines in the Southeast Asia. AirAsia offers both domestic and international flights. In addition, everyday with 72 aircrafts the company operates scheduled more than 400 flights and AirAsia has served more than 55 million guests from different nations. Particularly, the company pointed out the low fare business concept, hassle-free or no-frills as the major components of the
Words: 1433 - Pages: 6
Why does O. Henry call his story “The gift of the Magi”? What do you think about the last phrase of the author’s remark? What do you think is his point of view of love and sacrifice? “The gift of the Magi” is a famous story by O. Henry. The author calls his story “The gift of the Magi” because he wants to emphasize the meaning of the gift and shows his admiration for the love of Jim and Della. First of all, the Magi were the three wise men from the Bible. They brought unique gifts to the baby
Words: 355 - Pages: 2
P1: describe the recruitment documentation used in a selected organisation. Job Specification: A Job Specification is written evidence of the requirements recruiters seek in their candidates, and is comprised of numerous essential values such as a description of what the role entails, responsibilities and the qualifications required to be approved for further inquisition. My Job: When researching my desired future profession, this being an air hostess, I discovered the preferred qualities associated
Words: 3102 - Pages: 13
for checked baggage → lower weight on flight / cost saving on fuel Differentiation in - Multi-lingual websites - Early booking – mobile / internet - Xpress Boarding - Internet Check-in - On-time guarantee - Mileage Service – Citi card Reward service - Cabin Crews Fashion Style Relaxed Image - Integrated provider - Pre/on-board food service - Pre-booking their checked baggage at lower rate - Lucky draws - LCC that supports long-haul flights (ex. AUS) Differentiation - Service
Words: 252 - Pages: 2