Introduction to Operations Management McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. What is operations? The part of a business organization that is responsible for producing goods or services How can we define operations management? The management of systems or processes that create goods and/or provide services Instructor Slides 1-2 Goods are physical items that include raw materials, parts, subassemblies, and final
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Introduction Scientific Management tries to increase productivity by increasing efficiency and wages of the workers. It finds out the best method for performing each job. It selects employees by using Scientific Selection Procedures. It provides Scientific Training and Development to the employees. It believes in having a close co-operation between management and employees. It uses Division of Labour. It tries to produce maximum output by fixing Performance Standards for each job and by having a
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introduced in an attempt to create a mental revolution in the workplace. It can be defined as the systematic study of work methods in order to improve efficiency. Frederick W. Taylor was its main contributor. Other major contributors were Frank Gilbreth, Lillian Gilbreth, and Henry Gantt. Scientific management has several major principles. 1st - it calls for the
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them. Taylor also believed that a healthy working relationship between workers and managers was essential. In addition, Taylor proposed a reward system for workers to increase output. Taylor’s work inspired many others such as Henry Gantt, Frank and Lillian Gilbreth, to study and propose theories for scientific management (Samson & Daft 2012). This theory was developed to overcome the lack
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Introduction There is an old controversy going on which is “Is management an art or a science?”. Management is everywhere. It can be found in offices , schools, banks, Hospitals etc. Whether it be a profit or non-profit organization, it is required for the smooth transition of the business. There is no agreed definition for the term management but according to Harold Koontz, Management is defined as “the art of getting things done through others and with formally organized groups” (Koontz, 1954)
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The Origins of Managerial Thought Pre-Industrial Revolution Influences 1000 BC perceptive officials in China were writing about how to manage and control organized human activity Egyptians and Romans implemented management systems as well late Middle Ages (15th and 16th centuries) Venice and Florence were managing with ‘modern’ procedures Industrial Revolution in England beginning of the end of the domestic production system= steam engine (1765) factories established themselves in England
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CHAPTER 1 Folly of Rewarding “A” while hoping for “B” – Giving the employees rewards for hoping more work is done. Intrinsic/Relational – satisfy higher level needs for self-esteem and development. Recognition & status, employment security, challenging work, learning opportunities Extrinsic/Transactional – Satisfy basic needs for survival and security. Benefits include income protection, allowances, and work/life focus. Cash compensation includes long-term incentives, short-term incentives
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A BRIEF HISTORY OF MANAGEMENT “Those who cannot learn from history are doomed to repeat it.” —George Santayana The World of Work: Tony considers his style O n the way home from the restaurant—soon to be his restaurant, Tony thought—the news of his Whenever she visited the restaurant, she and Jerry would always end up huddled in one of the corner booths over her laptop screen or a spreadsheet printout discussing numbers—food costs, labor costs, and the figures for the latest marketing campaign
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MGT101-HK1. PRINCIPLES OF MANAGEMENT- MIDTERM EXAM Click Link Below To Buy: http://hwaid.com/shop/mgt101-hk1-principles-management-midterm-exam/ Question 1 1 points Save The last step in the planning process is to: put the plans into action choose the best alternative for reaching objectives develop premises upon which each alternative is based state organizational objectives Question 2 1 points Save Which management writer popularized
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INTERGRATED BUSINESS Human Relation Approach & Scientific management Lecturers : Ms.Nguyen Thu Thuy (Assoc.Prof.Dr) Mr.Hoang Anh Duy (MBA) Hanoi, February 19th, 2014 Student's name: Pham Thi Ngan Binh. Table of Contents I. Introduction 5 II. Literature review 5 1. Scientific management 5 1.1 Father of scientific management 5 1.2 Definition and principles 5 1.3 Other theorist of management scientific 6 1.4 Positive and negative of scientific
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