CASE STUDY SUPERSHUTTLE: A Franchise Company in New York CONTENTS 1. Introduction……………………………………………………………………………………………………………1 2. Managing People and Relationships …………………………………………………………………….1 2.1 The Relationship between Supershuttle and the Customer (Geoff Southern) 2.2 To Solve Problems and Improve Service Quality 3. Managing Information for Decision Making…………………………………………………………….3 3.1 How the Demand in
Words: 1781 - Pages: 8
industrial espionage. Starwood had an agreement with their executives that they would not share any personal information from the company and they would not work for another company of the same sort for at least one year. This is to keep ideas on the inside as well for companies to use their ideas before it is too late or to come up with different idea for their company. Starwood tells how Hilton stole documents and used them for their own personal gain. This information was taken by two executive
Words: 839 - Pages: 4
Lauderdale, FL 33309 July 15, 2010 INTRODUCTION Many years a person would go through school, get a job, work at the same company for 40 years and retire to enjoy the golden years. Today that is no longer the norm (Lofton, 2006). The gold watch is no longer enough enticement to stay with the same company. Part of this might be because of the nationwide lay-offs that occurred across America during the recession of the 1970’s. At that time many people lost their
Words: 2031 - Pages: 9
depends on the role of the manager (i.e. director, coach, navigator, etc.). The Congruence Model is one of the diagnostic tools that will be spoken about extensively in this paper in regards to the two companies being assessed, Circuit City and Linens-n-Things. The Congruence Model assumes that a company is most effective when its elements are compatible and work together in a fluid manner. The elements that comprise the model are tasks (the specific duties carried out, people (the skills, knowledge
Words: 1457 - Pages: 6
Enviro Tech Merger Paper Shari Arthurton HRM 548 LJ Elliot 2-13-2012 Introduction InterClean has begun a new shift in their strategic plan. The new direction of the company is one focused on a “solutions and service model” through the creation of “full-range service packages” that are designed to meet the individual needs of each client (University of Phoenix, 2012). In concurrence with the new strategic plan, Interclean
Words: 1114 - Pages: 5
bottom, which represents eventual death, or failure. If this is to be true then Geoffrey West points out that all corporations are meant to die. This means Google, Microsoft, Amazon, and many other fortune 500 companies all have a limited shelf life. This essay will reflect on how companies and corporations can keep their momentum and avoid their eventual collapses. In order for corporations to avoid a collapse there are many important factors that they must focus on to prevent this from
Words: 1675 - Pages: 7
Background (2.1&2.2) This article aims at a manufacturing industrial company called Huawei that is located in central China. This medium-sized company has 50 workers and 4 production lines working day and night. It is quite a young company which was established in 2008, but the annual output value accounts for 200 million RMB that stands out in central China. The most attractive point is the extensive trainings for employees which is one of the best practices. This perspective highlights the
Words: 2364 - Pages: 10
Chapter 9: Companies can protect themselves from Tort lawsuits by putting in place strict sexual harassment policies. Companies should also educate employees on what can be considered “sexual harassment” because it’s not just explicit language and or actions anymore that can be legally defined as such. Number 2, companies can establish guarding of employee information. 5 practices to protect privacy might be: 1. Keeping paper documents containing private information in a secure location. As
Words: 313 - Pages: 2
for four months for an online company named as Xtraorbit360 whose work was to advertise the websites of different companies by posting their advertisement on free classified websites. I worked as a member for that company after purchasing a membership package for four months for Rupees 10,000 and during that period I earned a total of 45,000 just by working 2 hours daily. I had found that work to be really profitable so I decided to buy a franchise of that online company. For buying franchise I had
Words: 396 - Pages: 2
potential of products and services. (For ease of reading, products are mentioned more than services in this guide, but much of the discussion applies to both.) One of the most important ways is to assess the product's success in domestic markets. If a company succeeds at selling in a domestic market, there is a good chance that it will also be successful in markets abroad, wherever similar needs and conditions exist. In markets that differ significantly from the domestic market, some products may have
Words: 2196 - Pages: 9