is what actually known as Business Process Outsourcing. Business Process Outsourcing (BPO) is the contracting of a specific business function to a third-party service provider as a cost-saving measure of companies such as IT-related services, financial and administration (F&A) processes, human resources functions, call center and customer service activities and accounting or payroll. BPO is often divided into two categories: back office outsourcing which performs non-core processes that is
Words: 8974 - Pages: 36
1. How has the global economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry? Because of the global economic downturn, MNC’s where looking for a way to create human capital cheaper. In India they were busy with the BPO industry, which was creating many jobs there. So the economic downturn actually helped the BPO industry. Because it was the ultimate chance for organization in the western countries to decrease the cost of human
Words: 280 - Pages: 2
Managerial Accounting Writing Assignment Outsourcing Business Operations Outsourcing Business Operations Outsourcing has become a common business practice being utilized by companies all over the world. Outsourcing is when a company decides to contract a different company to make a product or perform a service. Like anything else, outsourcing has its own positive aspects and negative aspects. Because so many businesses have started outsourcing jobs, contract manufacturing, which are manufacturers
Words: 797 - Pages: 4
Should Human Resources be an Inside Job? A Study on the of Outsourcing Human Resources Departments Prepared by Nneka A. Gunn Report Distributed July 21, 2011 Prepared for Dr. Mike Chase Managing Human Resources MBA BUSM 533 – Group 13 This is to certify that this paper was constructed and written solely by Nneka Gunn INTRODUCTION In a world that is filled with financial turmoil and economic upheaval, companies are looking for ways to cut costs at every turn in order to maximize
Words: 2177 - Pages: 9
Telecommunications plc (BT), one of the world’s leading communications service providers. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra’s capabilities spread across a broad
Words: 1136 - Pages: 5
for Global Business Outsourcing Smart Governance Disruptive Technologies Insight. Advice. Benchmarking. Services State of the Outsourcing Industry 2013: Presentation to Genpact, March 5th 2013 Phil Fersht, Founder and CEO, HfS Research phil.fersht@hfsresearch.com Copyright © 2013 HfS Research Ltd. State of the industry 2013 - Agenda • Market Size and Forecast • Key Industry Dynamics • Competitive Landscape • Market Wrap Copyright © 2013 HfS Research Ltd. Outsourcing Smart
Words: 2972 - Pages: 12
HCL Technologies Ltd. HCL Technologies Ltd. (HCLT) is a leading global IT services company offering various services in Application Development & Maintenance (ADM), Engineering and R&D Services, Enterprise Application Services (EAS), Enterprise Transformation Services, Infrastructure Management Services (IMS)and BPO. HCLT delivers solutions across banking, insurance, retail and consumer, aerospace, automotive, semiconductors, telecom and life sciences sectors. Its well-established infrastructure
Words: 3896 - Pages: 16
INFOANALYTICA FINANCIAL, ECONOMIC RESEARCH AND INDUSTRY ANALYSIS SUMMER INTERNSHIP REPORT ANANDARUP GHOSHAL 2008 ICFAI BUSINESS SCHOOL, AHMEDABAD SUMMER INTERNSHIP PROJECT FINANCIAL, ECONOMIC RESEARCH AND INDUSTRY ANALYSIS IBS AHMEDABAD 2|Page SUMMER INTERNSHIP PROJECT REPORT PROJECT AREA: FINANCIAL AND ECONOMIC RESEARCH AND INDUSTRY ANALYSIS FACULTY GUIDE: PROF. AMIT SARASWAT COMPANY NAME: INFOANALYTICA COMPANY GUIDE: ULLAS UNNIKRISHAN MARAR IBS AHMEDABAD
Words: 28359 - Pages: 114
A White Paper on Strategic BPO in the US Healthcare Industry The Current Healthcare Environment The healthcare environment today faces challenges that it has never seen before. The industry is under attack from every possible direction from cost containment, HIPAA (Health Insurance Portability & Accountability Act) compliance, lack of stability, to an uncertain future. After trying various managed care techniques and concepts the
Words: 1843 - Pages: 8
Problem Solution: Global Communications Only thing constant in this world is “change”! Global communication is going through a similar vicious cycle. Technology is improving, customers are becoming tech savvy, demanding, and competition is growing up. Struggling to compete, Global Communication is working hard to turn around its business, succeed on all odds, and emerge as global leader. Company is going through inevitable challenges to balance customer, employee, and market needs, while trying
Words: 4418 - Pages: 18
