Accolades The Asian Banker International Excellence in Retail Financial Services Awards • Best Retail Bank in India • Best Bancassurance business in India • Best Risk Management in India Businessworld Best Bank Awards • Best Bank CNBC TV18 Best Bank and Financial Institution Awards • Best Bank • Aditya Puri - Outstanding Finance Professional CNBC TV18 Financial Advisor Awards • Best Performing Bank (Private) DSCI (Data Security Council of India) Excellence Awards • Security in Bank Dun & Bradstreet
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Customer Relationship Management VSF This book is dedicated to my children Emma and Lewis of whom I am enormously proud. Customer Relationship Management Concepts and Technologies Second edition Francis Buttle AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEW YORK • OXFORD PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier Butterworth-Heinemann is an imprint of Elsevier Linacre House, Jordan Hill, Oxford OX2 8DP 30 Corporate
Words: 171161 - Pages: 685
