IM for Lovelock & Wirtz, Services Marketing 6/e Teaching Notes for Cases - Section 5 45 CASE 6 AUSSIE POOCH MOBILE OVERVIEW After creating a mobile service that washes dogs outside their owners’ homes, a young entrepreneur has successfully franchised the concept. Her firm now has more than 100 franchisees in many parts of Australia, as well as a few in other countries. In early 2002, she and her management team were debating how best to plan future expansion. STUDY QUESTIONS How did
Words: 9755 - Pages: 40
for any loss or inconvenience as a consequence of use, information or advice contained in the PhraseBook. PhraseBook versions ISBN 978-1-903384-02-2 paperback ISBN 978-1-903384-01-5 digital version (download) ISBN 978-1-903384-00-8 digital multiple user version (CD-ROM) for research groups, departments and universities For PhraseBooks and English books for education, visit EnglishforResearch.com ▪ EnglishforStudents.com ▪ EnglishforSchool.com End User Licence Agreement End User
Words: 48522 - Pages: 195
Chapter 1: Strategic Role of HRM Strategic Role of Human Resources Management Human Resources Management (HRM): management of people in organizations to drive successful organizational performance and achievement of organization's strategic goals - Attract, retain, engage diverse talent - Hire best, develop talent, create productive work environment ** HR Strategy align with Company Strategy Better HR practices = Better Organizational performance Which practices? ○ Profit Sharing Result
Words: 21571 - Pages: 87
Illustrating How Mechanical Assemblies Work Niloy J. Mitra1,2 1 Yong-Liang Yang1 3 Dong-Ming Yan1,3 4 Wilmot Li4 5 Maneesh Agrawala5 Univ. of California, Berkeley KAUST 2 IIT Delhi Univ. of Hong Kong Adobe Systems (1) (2) (3) (4) (5) (6) motion analysis driver annotated illustration causal chain Figure 1: Given a geometric model of a mechanical assembly, we analyze it to infer how the individual parts move and interact with each other. The relations and motion parameters are encoded
Words: 9293 - Pages: 38
“one cannot not communicate.” The same is true for health behavior and disease management. One cannot not manage. If one decides not to engage in a healthful behavior or not to be active in managing a disease, this decision reflects a management style. Unless one is totally ignorant of healthful behaviors it is impossible not to manage one’s health. The only question is how one manages. The issue of self-management is especially important for those with chronic disease, where only the patient can
Words: 6868 - Pages: 28
Career Development International Emerald Article: The influence of job and career attitudes on learning motivation and transfer Eddie W.L. Cheng, Danny C.K. Ho Article information: To cite this document: Eddie W.L. Cheng, Danny C.K. Ho, (2001),"The influence of job and career attitudes on learning motivation and transfer", Career Development International, Vol. 6 Iss: 1 pp. 20 - 28 Permanent link to this document: http://dx.doi.org/10.1108/13620430110381007 Downloaded on: 11-06-2012 References:
Words: 6434 - Pages: 26
A DEVELOPMENT OF CONCEPTUAL FRAMEWORK FOR STUDYING COMMUNICATION COMPETENCIES AMONG DIRECT SELLERS IN MALAYSIA FOR THE 12TH ABC ASIA-PACIFIC CONFERENCE AT DOSHISHA UNIVERSITY, KYOTO, JAPAN ON MARCH 13 – 15, 2013 FIRST AUTHOR NUREDAYU OMAR (PRESENTER) UNIVERSITI UTARA MALAYSIA nuredayu@uum.edu.my CO-AUTHOR PROFESSOR CHE SU MUSTAFFA UNIVERSITI UTARA MALAYSIA chesu402@uum.edu.my *THIS MANUSCRIPT IS ORIGINAL AND HAS NOT BEEN PUBLISHED ELSEWHERE
Words: 5474 - Pages: 22
CHAPTER 3 SELECTING AND USING ASSESSMENTS Introduction This chapter will address three issues: (a) the institutional assessment needs of workforce development organizations, (b) the assessment needs of individual youth to help make informed choices about their careers, and (c) the practical needs of practitioners for information about how to select and use different assessment tools. At the end of this chapter, Exhibit 3.1 contains information that can be used to help with the selection
Words: 27525 - Pages: 111
School Context, Student Attitudes and Behavior, and Academic Achievement: An Exploratory Analysis Theresa M. Akey, Ph.D. January 2006 This paper was funded by the William T. Grant Foundation and the Bill & Melinda Gates Foundation. Principal funding for First Things First comes from the Institute of Education Sciences, U.S. Department of Education. Additional support to supplement the core project comes from the Ford Foundation, the Bill & Melinda Gates Foundation, the William
Words: 19879 - Pages: 80
in Partial Fulfilment of the Requirements for Master in Business Administration with Education AUGUST, 2013 DECLARATION I, the undersigned, declare that this research report is my original work and has never been presented to any learning institution for academic purposes. All the information used from secondary sources has been fully acknowledged. Name: Abraham Chisanga Signature ...................... DEDICATION I dedicate this
Words: 18863 - Pages: 76
