Hank Kolb Case Hank Kolb Case What are the causes of the quality problems on the Greasex line? Display your answer on a fishbone diagram. What general steps should Hank follow in setting up a continuous improvement program for the company? What problems will he have to overcome to make it work? The first action I would suggest Hank Kolb to do is hold an entire company meeting, one meeting per shift, to clarify the current issue amongst all management and workers. I would like for everyone to be
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recommendations on how to deal with the quality assurance issues. I.2 Corporate Background Figure 1 Process at Hank Kolb Office The above figure represents the process/supply chain along the company where Hank Kolb works for. The company deals with the manufacturing of low-viscosity Greasex since six months ago. II. Situational Analysis In the case study, Hank Kolb found himself within a strain of obvious problems. These problems lead to a single outcome, poor quality assurance
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Case study Group C – Hank Kolb, Director of Quality Assurance Questions 1 What are the causes of the quality problems on the Greasex line? Display your answer on a fishbone diagram. Question 2 What general steps should Hank follow in setting up a continuous improvement program for the organization? What problems will he have to overcome to make it work? In order to initiate continuous improvement, Hank needed to understand the problem areas that affect the attitude toward quality in
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GENERAL INFORMATION AND MAJOR PROBLEMS The company Hank Kolb works in is a big plant with 1200 people working in it. Greasex, which is a specialized degreasing solvent packed in a spray can, is one of the major products of this company. Hank Kolb was hired as a director of quality assurance. A problem occurred with the new filling equipment in the previous week and some of the cans were pressurized beyond the upper specification limit. If we analyze the main problems in the plant, the fundamental
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You are Hank Kolb and you realize that the quality problems with the Greasex line is a symptom of a larger quality management issue for the organization. You have formed a problem solving team within the organization to analyze this larger problem and make recommendations on how to improve the quality management system with in the organization. Describe how your team will analyze this problem and make recommendations for improvement. 1. Write a problem statement that identifies the improvement
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Hank Kolb Case What are the causes of the quality problems on the Greasex line? Display your answer on a fishbone diagram. What general steps should Hank follow in setting up a continuous improvement program for the company? What problems will he have to overcome to make it work? The first action I would suggest Hank Kolb to do is hold an entire company meeting, one meeting per shift, to clarify the current issue amongst all management and workers. I would like for everyone to be on the
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Hank Kolb Case Operations Management Spring 2016 March 17, 2016 The Case “Hank Kolb, Director of Quality Assurance” is about a production line of an industrial product plant called “Greasex”. After becoming the director, quality assurance, Kolb finds out that the company lacks the commitment to achieve an excellent quality product. Every department had a different method to define quality in where they focus from the design of the materials to the product itself. Like a chain effect, each department
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Hank Kolb Case Study In the technologey sector, the Grreasex line is speccialized in manufactureing solvents packed in cans for degreassing. The comppany, like most businesses had exaperienced some trouble over the years. The Greasex line ran into problems with new filling equipment. The main problem was the presence of high pressure beyond the required upper specified limit in some second shift cans. These probhlems can be traced back to various rooot causes. These causes include personnel, and
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Hank Kolb, Director, Quality Assurance case study examines a manufacturing industrial plant that employs 1,200 people. Hank Kolb was the newly hired director, quality assurance. Kolb was warned by the general manager, Morganthal, about the “lack of a quality attitude” in the plant, and told Kolb that he “should try and do something about this.” Hank Kolb left a very good job to accept this position because he wanted a challenge and thought this company was serious about the importance of quality
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Case Report Hank Kolb, Director of Quality Assurance Group 17 Navid Razavi Frederike Schmidt Introduction The Case “Hank Kolb, Director of Quality Assurance” is about a production line of an industrial product plant, called “Greasex”. The text deals with several manufacturing problems, within the production of spraying cans for the high-technology sector, of “Greasex”, which arise from the contradiction of interests between the quality and manufacturing department, due to time pressure
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