P ROGRAM ON NEGOTIATION AT H ARVARD L AW S CHOOL AN INTER-UNIVERSITY CONSORTIUM TO IMPROVE THE THEORY AND PRACTICE OF CONFLICT RESOLUTION EAZY’S GARAGE DRRC Version Confidential Information for Frances Litchfield, Dentist You have been a steady customer at Jim Eazer’s garage for as long as you have owned a car, and your family has been a customer for as long as you can remember. Eazer’s garage is convenient to your house, Jim has always given good service, and up to now you have always
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Case Study Directions Harvard Business Review Cases all follow a similar format. The problem or challenge is presented usually in the form of a key business challenge and a decision or decisions that need to be made. What typically follows is some background information about the company to provide context and then specific information in the form of analysis, research or financial results that someone (you) need to look at and evaluate. The goal (your goal) is to provide a recommendation and
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12.27 9-201-094 REV: OCTOBER 7, 2003 GREGOR ANDRADE Sampa Video, Inc. Sampa Video, Inc. was the second largest chain of videocassette rental stores in the greater Boston area, operating 30 wholly owned outlets. Begun in 1988 as a small store in Harvard Square catering mostly to students, the company grew rapidly, primarily due to its reputation for customer service and an extensive selection of foreign and independent movies. These differentiating factors allowed Sampa Video to compete directly
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The berkman center for internet & society at harvard law school; the berkman center announces formation of internet safety task force to identify and develop online safety tools. (2008). Internet Business Newsweekly, , 13. The safety concerns posed by the Internet are part and parcel of the safety concerns that arise in human interactions in the physical world. These concerns are not unique to any one service or technology platform; they are shared by the companies that provide Internet services
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the case of Harvard University the parties that haven’t acted on their short term benefits were teaching assistant by whistleblowing and Institution by taking the actions. The short term damage that Harvard University leaders faced was bad publicity, but actions of the students were unacceptable according to the President of Harvard University Drew Faust: “These allegations, if proven, represent totally unacceptable behavior that betrays the trust upon which intellectual inquiry at Harvard depends”
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average girl then at the age of eleven she was hit by a car. The accident left her paralyzed from the neck down and dependent on a ventilator. This adversity did not stop her from continuing her life. She was destined for greatness and graduated from Harvard Law School. Would these talents and achievements have arisen were it not for the accident? Possibly, but Horace makes a good point when he states that adversity “has the effect of eliciting talents.” In other words, challenges bring forth talents
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What is your assessment of Dr. Gokhan Hotamisligil and his research? Please use this template for your case write-ups for MGMT 298D. As you can see, the page layout includes one-inch margins on all sides, with the header and the footer containing only your name (individual assignments) or team number or team member names (group assignments), the assignment title, and the due date. The preferred font is Calibri, but Arial or a similar readable font is also acceptable. Headings can optionally be
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（Larson）先生插话说：“我们将要讨论的这个议题很好，但是，我所看到的事实是：6个 月以前我们有375,000美元， 而现在只有230,000美元。 据我估算， 6个月来， 我们失去了145,000 本案例由访问教授 David A. Wilson 完成，并经 Charles Christensen 教授修订。 本案例仅用于课堂讨论， 而不作为正式文件、基本数据来源以及管理活动是否有效的证明。 本案例中文翻译经哈佛商学院授权，由清华大学经济管理学院组织完成。 1976 年哈佛大学版权所有。如需订购或请求复制许可，请致电话 1-800-545-7685，或致信 Harvard Business School Publishing，Boston，MA02163，或访问网址 http://www.hbsp.harvard.edu。未经哈佛商学院 的许可，禁止将本案例复制，在检索系统中储存，在表格中引用，或以任何形式或方法传播——包括电子 版，印刷，复印，录音等等。 177-078 化学灯公司 美元，却没有取得显著的成效。” 一些股东表示同意拉森的观点。事实上，从1月2日到6月30日，公司的银行存款余额从 375,000美元下降到了230,000美元。另一名股东得克鲁斯（D’Cruz）女士指出，因为公司的
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Case 1: Talbots – A Classic On January 26, 2000 the Harvard Business School published the case of Talbots – A Classic. This case discusses how Talbots tried to change their target market to a younger and more hipper clientele in 1997. In making this change, they discovered several problems that any company would possibly have to address when they determine that they want to relocate their company in the market. Several of the problems are connected to their customer’s experience as well
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C A S E S T U D Y MasterCard Best Practice Case Study - Harvard University A T - A - G L A N C E Harvard’s GE MasterCard Corporate Purchasing CardTM delivers a range of benefits such as expense reduction with improved efficiency, tighter cost control and saved manhours: • Ease of use and improved productivity for employee • Reduced bank fees • Reduced check costs and related invoice processing costs • No rework- 100% first pass yield • Improved employee satisfaction
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