Human resources management 1.1 Definition – process including strategies and policies regarding hiring and developing employees in one organization. Human Resource Management includes communication with all employees at all levels, recruiting the right people and providing training, planning personnel needs, managing wages and salaries, evaluating performance, resolving disputes etc. “Human Resource Management (HRM) is the function within an organization that focuses on recruitment, management
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A MODEL OF OPTIMAL INTERNATIONAL MARKET EXPANSION THE CASE OF US HOTEL CHAINS EXPANSION INTO CHINA E. Hachemi Aliouche, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA and Udo Schlentrich, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA ABSTRACT: Departing from the explanatory and descriptive approaches common in many of the academic studies
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Sue Sriharan Case 7 Analysis Vasudevan Ramanujam 25 March 2015 Roger’s Chocolates Executive Summary: Roger’s Chocolates is a producer of premium chocolate first established in Victoria, British Columbia (where their headquarters is still located) and has been a family-run business since then. Known as Canada’s oldest chocolate producer, it is likely many US citizens have not come about this brand, unlike the more popular Godiva and Lindt. Currently owned by Steve Parkhill (since 2007), the
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UNIT 1: THE CONTEMPORARY HOSPITALITY INDUSTRY Introduction Travel and tourism industry is growing at a rapid phase and contributing a significant part of the GDP for several developed as well as developing countries. Trends in travel and tourism industry are changing at a fast pace due to which industry players involved in travel & tourism industry are tracking these changes so as to remain in the business. There are several issues faced in the travel and tourism industry from time to time and
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Factors and Customers Satisfaction of Budget Hotel Customers in China Yang Yu http://eprints.utcc.ac.th/id/eprint/1337 © University of the Thai Chamber of Commerce EPrints UTCC http://eprints.utcc.ac.th/ FACTORS AND CUSTOMER SATISFACTION OF BUDGET HOTEL CUSTOMERS IN CHINA MS. YANG YU A Thesis Submitted in Partial Fulfillment of the Requirements For the Degree of Master of Business Administration Department of International Business International College
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Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, including schools, highway maintenance, hotel management, and many more. There are
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2087 JUNE 15, 2007 CHEKITAN S. DEV LAURE MOUGEOT STROOCK Rosewood Hotels & Resorts: Branding to Increase Customer Profitability and Lifetime Value Introduction For nearly 25 years, Rosewood Hotels & Resorts (Rosewood), a private hotel management company, sought to build a global reputation with iconic luxury hotels such as The Mansion on Turtle Creek in Dallas and The Carlyle in New York—trophy properties so distinctive, each could thrive on its own name, without any “corporate” identification
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2087 JUNE 15, 2007 CHEKITAN S. DEV LAURE MOUGEOT STROOCK Rosewood Hotels & Resorts: Branding to Increase Customer Profitability and Lifetime Value Introduction For nearly 25 years, Rosewood Hotels & Resorts (Rosewood), a private hotel management company, sought to build a global reputation with iconic luxury hotels such as The Mansion on Turtle Creek in Dallas and The Carlyle in New York—trophy properties so distinctive, each could thrive on its own name, without any “corporate” identification
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Executive Summary (word count: 104) Ginger Hotels is an Indian hotel chain, established by Roots Corporation Ltd and part of “The Indian Hotels Company Ltd” which is a part of Tata Group. It comes under the brand of “Smart Basics Hotels” having almost 30 hotels in different parts of India. Ginger Hotel looks very similar to the other hotels of the same class with all the facilities that a normal hotel would offer but the difference comes when the services are offered. The Tagline which says “Please
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Control International Institute of Management iim-edu.org Strategy Execution • In the 1980s, less than 10% of the strategies were successfully implemented -- Corporate Strategies under Fire - Fortune Magazine 1999 • In about 70% of the cases the real problem isn’t bad strategy, but bad execution -- Why CEO’s Fail, Fortune 1999 • The ability to execute strategy was more important than the quality of the strategy itself - 275 managers (E&Y research, 1998) International Institute of Management
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