A PROJECT REPORT ON “CUSTOMER SERVICE WITH REFERENCE TO BIG BAZAAR” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: SUBMITTED BY: Prof. Dr. Seema Girdhar HARLEEN KAUR (Marketing Faculty) Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75, Punjabi Bagh, New Delhi-110026 A PROJECT REPORT ON “CUSTOMER SERVICE
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CHAPTER 15 Job Design LEARNING OBJECTIVES When you have finished studying this chapter, you should be able to: 1. Describe and contrast the common approaches to job design. 2. Discuss the linkages between job design and technology. 3. Explain the job characteristics enrichment model and its relationship to work motivation. 4. Describe the sociotechnical systems model and its relationship to organizational effectiveness. Preview Case: Texas Nameplate Company COMMON JOB DESIGN APPROACHES
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role as both planner and as strategist. It discusses various elements of the planning process, different kinds of plans, strategy formulation, and the challenge of strategy implementation. This chapter also contains a detailed explanation of SWOT analysis and Michael Porter’s business level strategies. Learning Objectives 1. Identify the three main steps of the planning process and the relationship between planning and strategy. (LO1) 2. Describe the different levels and types of
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A PROJECT REPORT ON “CUSTOMER SERVICE WITH REFERENCE TO BIG BAZAAR” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: HARLEEN KAUR Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75, Punjabi Bagh, New Delhi-110026 A PROJECT REPORT ON “CUSTOMER SERVICE WITH REFERENCE
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Concepts: Definitions of Marketing, Scope of Marketing; Core Marketing Concepts: Concept of Demand and Supply; Transaction; Major Marketing Management Philosophy; Social Marketing Marketing Environment - Internal & External Marketing Environment Forces; Macro Environment; Micro and Internal Environment; Factors Influencing Consumer Buyer Behavior; Buyer Decision Process; Inputs for Buying Decision Process; Consumer Trends; Market Segmentation Process. Developing Market Strategies and the Offerings
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Facilities Planning Lecture 7-8: Layout Planning Algorithmic Approaches Quadratic Assignment Problem Departments are to be assigned to predetermined locations (sites) in the floor plan. Each department is treated as a unit square, so that any department can be assigned to any site. This is a quadratic assignment problem, since the “cost” of assigning a department to a particular location depends on the locations of the other departments. Dr. Erkan Bayraktar 2 11.07.2010
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Culture 3.0 Company Description 4.0 Opportunity Analysis & Research 4.1 Industry Analysis 4.2 Environmental Analysis 4.3 Competitive Analysis 5.0 Marketing Strategy & Plan 5.1 Products/Services 5.2 Pricing 5.3 Promotion 5.4 Place 6.0 Management & Operations 6.1 Management Team 6.2 Research & Development 6.3 Physical Location 6.4 Facilities 6.5 Inventory, Production, & Quality Assurance 7.0 Financial Analysis & Projections 7.1 Sources & Uses of
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NEW MARKET ANALYSIS PROJECT for Nabil Bank INTERNATIONAL BUS Contents INTRODUCTION 4 1.1 Background of the study 4 1.2 Need of the Study 4 1.3 Objectives of the Study 5 1.4 Methodology of the study 5 1.5 Process of Data Collection 6 THEORETICAL FRAMEWORK AND ORGANIZATIONAL BACKGROUND 6 2.1 Theoretical Framework 6 2.2 7 Qualitative Analysis of Organization 7 2.2.1 Mission Statement 8 2.2.2 Vision 8 2.2.3 Values 8 2.2.4 Objectives 9 2.2.5 Share Capital
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1. Introduction The most important factor in the fate of societies and nations is command of energy. Energy is defined as the ability or capacity to do work. Energy policy in the European Union represents one of the core policies since the beginning of the European Integration. The treaty of Paris to establish a European Coal and Steel Community (ECSC) and the European Atomic Energy Community (EURATOM or EAEC) were the first attempts to an energy cooperation within the European Community. As the
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EXECUTIVE SUMMARY Asian Paints is India's largest paint company and the third largest paint company in Asia today, with a turnover of Rs 30.2 billion (around USD 680 million). The company has an enviable reputation in the corporate world for professionalism, fast track growth, and building shareholder equity. Asian Paints operates in 22 countries and has 30 paint manufacturing facilities in the world servicing consumers in over 65 countries. Besides Asian Paints, the group operates around the
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