THE SQUARE RESTAURANT, NOVOTEL HOTEL PROJECT TEAM MEMBERS: AJAY PAL SINGH (213678594, ajays14@schulich.yorku.ca) ANUSH MENDONCA (213665831) ANINDER DHAKA (213917166) NIKET RANJAN (213862297) SANDEEP KANTAMNENI (213845664) EXECUTIVE SUMMARY Our project focuses on analyzing the Customer Service process and providing recommendations that can enhance the customer experience at The Square restaurant in the Novotel
Words: 4146 - Pages: 17
Exploring the Factors Affecting Hotel Outsourcing: Taiwan Case The purpose of this study was to examine factors affecting hotel outsourcing in Taiwan. A series of two studies was performed. In study 1, content analyses of senior hotel manager interviews were conducted to explore factors determining hotel outsourcing, including jobs requiring capabilities and skills that may be difficult to afford with the hotel’s tight or limited resources, a hotel’s resources and its business scale, transaction
Words: 3303 - Pages: 14
Assignment 1: McDonald’s Case Study (Careers in Lodging, and Food and Beverage Industries) Ms. Monica Taylor Dr. Daniel C. Frost HRM 532 Talent Management July 19, 2015 Introduction The Hospitality Industry is with no doubt one of the largest industries in the world. This brought about by the many fields and industries that can be placed under its umbrella since it is a combination of a variety of fields into one. It is one of the fastest growing industries also as all industries in the
Words: 1607 - Pages: 7
Hospitality Industry Career Opportunities Introduction to Hospitality Management Hospitality Career Opportunities When you start a career in Hospitality, you learn from the bottom and working your way up there are different avenues you can take off with your career. The broad category of fields can range from Lodging, Food Service, Tourism, Cruise Line and Meeting and Event Planning. You can even pursue your own restaurant or bar or even both by the in house knowledge you gain from working
Words: 930 - Pages: 4
in the Organised Sector Policy Formulation and Strategies Financial Management Product Design Marketing Management Safety and Security Organisation of a Hotel Let Us Sum Up Clues to Answers 11.0 OBJECTIVES After going through this Unit you will be able to explain the: • • • • typology of accommodation in unorganised sector, procedures involved in policy and strategy formulation, application of marketing management in hotels, and role of safety and security in organised accommodation sector.
Words: 7801 - Pages: 32
sUStAINABLE MANAGEMENT How Environmentally Sustainable Management Measures Up to Luxury June 7, 2015 Jill Boyd Dr. Michael Conlin Buad 390 – Properties Management June 7, 2015 Jill Boyd Dr. Michael Conlin Buad 390 – Properties Management Table of Contents Sustainable Management Initiatives 2 How Hotel Ratings Are Determined 4 5 Star Hotels – Ritz Carleton 4 4 Star Hotels – Hyatt 5 3 Star Hotels – Hilton 7 2 Star Hotels – Days Inn (Wyndham) 8 1 Star Hotels – Econo Lodge
Words: 2515 - Pages: 11
9/10/2010 | | Zhi Yun Tang | Executive summary The following report outlines the quality philosophy, system and approaches of Food and Beverage department in IHG and production process of Haier; discuss similarities and evaluate the differences of them. This report also concerns on how different quality system and approaches have impact on IHG in terms of innovation, change
Words: 3630 - Pages: 15
The Stewart Hotel Contents Summary Main Contents 1. Current structure and working environment at The Stewart Hotel 2. Proposed new structure based on the information given for the merger with Gordon Meldrum Functions and relationships within the new structure Reasons for the new structure Recommendations to implement the new structure Bibliography Appendices Summary This report hopes to explain in detail the current structure of the Stewart Hotel and how this
Words: 1570 - Pages: 7
Applications Lecture: 1. Hotel - an establishment that provides lodging paid on a short-term basis. 2. Hotel Industry - is all forms of business relating to the provision of accommodation in lodging, food and drinks and various types of other services that are interconnected and form intended for the public service, both of which use the lodging facilities or who simply use the services or the production of certain of the hotel. 3. Types Of Hotel - Hotel operations vary in size, function
Words: 679 - Pages: 3
Inner Harbor and the financial district • Yield management pricing system • Franchise marketing • No “all-suite” competitors in the area The hotel is located in a prime location due to its proximity to both the Inner Harbor and the financial district. The location suites both the business executives coming into town during the week and the leisure travelers who are visiting over the weekend. The yield management pricing system enables the hotel to operate much like the airlines to maximize
Words: 744 - Pages: 3
