thank managers form Front Office, Food and Beverage, House Keeping and Sale departments, as they allowed me to learn and observe how they are performing hospitality management and how to run an international hotel in a perfect situation. Company History Mandalay Hill Resort Hotel forms part of the operations of LP Holding Co.,Ltd in Myanmar. The hotel was opened on 26th November 1995. During early years of the hotel, the operation was under the control of Accor Hotel Management. After 2000
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learned lots of knowledge by doing my assigned task. I was assigned in Concierge Department, in Concierge Department we are responsible in taking care of the baggage and other things of our guest. In 38 days of staying and having an OJT in Mariott Hotel and Resorts, I learned the importance of great impression. Because in our industry which is the Tourism Industry, our impression to our guest is very important. Just “show simple smile, be friendly and approachable with them it will give a good impact
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Ethical Situations in Business Task 2 Company X Hotels Section 1: Standards and Procedures The first element of behavior to be discussed will be cell phone and other electronic use while on the job. It will not be acceptable to use a cellphone while working. All cellphones should be turned off or placed on silent mode. Any emergency calls should come through the front office of the location. All other types of electronics are not acceptable to bring into the workplace, with the exception of watches
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A Hotels Structure and its Importance Name MGT 230 Date Instructor A Hotels Structure and its Importance A hotels structure is extremely important for a hotel to succeed. Without the proper structure, a hotel can fail extremely fast. The reason for this is the structure of the hotel is like a tree. The main root is the manager or general manager of the hotel. This person provides the training and guidelines for each department and the requirements for the employees. So the one root will branch
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Riga Technical University Group Project The Park Turon Subject: Economics of entrepreneurship Date: 02.05.2011 The Park Turon Introduction The 4 star Park Turon hotel opened in 2009 . The newest modern 11 floor building deluxe Hotel of Tashkent, designed to delight guests with its luxurious accommodations, is seeped in the warm tradition of Indian and Uzbek hospitality combined with International standards. Vision statement Every Room - A Home
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Organization I began my internship program on 7th July, 2008 with Highness Hotel. The internship was to last for three (3) months and as a result my internship came to an end on 11th October, 2008. This was my first gain experience in the hospitality industry. Highness Hotel located at the border of Linkou Township and Gueishan (333, No: 28, Wen Hua 2 Rd, Gueishan, Taoyuan, R.O.C – Tel: 03-3275888). I was working in front desk department as a receptionist. Sisy Huang who was my supervisor, she also
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To secure a challenging career that will allow me to utilize my current skill set while increasing my knowledge base and experience hospitality. Education: 2014-2016: Master of Business Administration, HR Sagesse University 2004-2008: Hotel Management Bachelor Lebanese university/faculty of tourism and hospitality management 2003-2004: Lebanese baccalaureate part II Economics Work Experience: Senior Human Resources Officer in charge of the HR department at Dynagraph
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important starting point to a successful career in tourism. What Is Tourism? Tourism may be described as the activities of tourists and those who cater for them. It is a highly diversified business with many component parts ranging from airlines to hotels. Tourism is concerned with providing: Travel and transport facilities Accommodation Food and drink Entertainment/recreation Information and assistance Souvenirs Above all, tourism is a hospitality industry providing a service to visitors
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IT and Internet’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries.
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Introduction Hotel operate 24hours a day, 7days a week, 365 days a year. To ensure run a hotel smoothly, there are different type of departments with their own tasks to handle and solve different situations and problems. After guests check in at the front counter, hotel rooms will be the first place where the guests go to. This meaning hotel rooms will be the first impression to the guests. The standard of the hotel rooms are important because it will influence guests expectation whether failure
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