he manages the hotel is appropriate to the way it competes for business For get a biggest development, and get more success, Penang Mutiara has to: - Expand its business in other areas to acquire more market shares against other high-class and strong competitors in the whole Asia region, or even in the world; - Offer the differentiation, high standard quality and characteristic hotel services, and comfortable environment for customers. - Pitch itself as an "up-market" end hotel business that
Words: 2112 - Pages: 9
Picking a Career in Hotel and lodging or Food and Beverage Manage Principles of Hospitality & Tourism Assignment 1: Careers in Lodging and Food and Beverage Many people go to college to prepare for careers in either the hotel or lodging industry or the food and beverage industry. For those still preparing in school, now is a good time to think about which one of these will be the right choice, if they are still uncertain. To make an informed decision, a description of what types of jobs an
Words: 1637 - Pages: 7
vacations are hotels. When growing up my family would often stay overnight at hotels for mini vacations. I didn’t have a care in the world. I got to sit back and enjoy everything that was going on around me. My parents would choose a hotel for the family to stay at for the night and that was it, that’s where we would be going. I would complain about having to share a bed with my siblings because I wanted my own bed. I also remember complaining about the long car rides to the hotel. As an adult
Words: 1045 - Pages: 5
The Portman Hotel Company Problem Statement The problem identified in the case is that The Portman Company is facing the issue of high turnover among the Personal Valet which is almost 50%. The morale of PV’s has gone down because their expectations were not met and they were angry. Along with this, increasing complaints by the guests’ have also been a major concern for the management. The increasing cost was also a concern which threatened to raise the level of overhead for the company considerably
Words: 1379 - Pages: 6
................... 13 References ...................................................................................................................... 14 - 15 1.0 Executive Summary Borneo Safe Haven Bed and Breakfast is a bed and breakfast hotel business that is located exactly at the hearts of Kuching City. Kuching has millions of foreign travellers coming in and out every year ever since year 2010. Kuching has attracted many tourists due to the cleanliness of the city, the many tourist attraction
Words: 3914 - Pages: 16
you what will happen with this new, revolutionary system that we called UTEL. To allow you to fully appreciate "a new way of hotel living”, UTEL suggests that you take the time to appreciate the services and attention that we provide each of our guests. To this end, we've created a range of package stays in line with your desires and needs. When you step into a hotel, or, you visit our website, through computer ,cell phone, you may first notice this new feature. Well, it’s an ordinary booking
Words: 811 - Pages: 4
U.S. hotel industry in early 2005? In 2004, the hotel industry in the U.S. had $113.7 billion in revenue and $16.7 billion in pretax profit. As of the end of that year, the U.S. had approximately 4.4 million hotel rooms, two-thirds of which were affiliated with a brand (the remaining one-third were owned independently and not affiliated with a brand). The hotel industry in the U.S. is very fragmented; no one company or brand controls a majority of the hotel rooms. Overall, hotels compete
Words: 2501 - Pages: 11
Foundations Hotel & Conference Center LLC Hotel Business Plan Period: 2011 – 2016 790 Indian Trail Blvd. Traverse City, MI, 49686 Phone: 231-590-2546 Fax: 866-293-0079 Email: manager@foundationshotel.com Web Site: www.foundationshotel.com Contact: Julia Hoard, Manager/Director THIS DOCUMENT CONTAINS PROPRIETARY AND CONFIDENTIAL INFORMATION AND IS NOT TO BE DISTRIBUTED WITHOUT PRIOR WRITTEN PERMISSION 1 Table of Contents ________________________________________________________
Words: 4575 - Pages: 19
THE PORTMAN HOTEL COMPANY CASE Section 1: Statement of the problem facing the manager The major problem faced by the vice president and managing director , Patrick Mene was to bail out the company from current state of employee dissatisfaction through strategic human resource management to provide best customer service and increase the profits for the company . Analyzing the situation using SWOT and PESTC analysis, we arrive at certain factors that could explain the current situation in the company
Words: 1335 - Pages: 6
and the employees. There many levels of management in each of the industries. There are different operating criteria for hotels and motels and resorts in the lodging industry. Motels might be family owned on a smaller scale with operating expenses location is out in the suburbs and more families or truckers coming through and less employees, hotels with a general manager having to ensure everything runs smoothly from the front all the way through. have locations mostly
Words: 379 - Pages: 2
