(Print) 1936-8631 (Online) Journal homepage: http://www.tandfonline.com/loi/whmm20 Managing the Distribution Channel Relationship With E-Wholesalers: Hotel Operators' Perspective Eunha Myung , Lan Li & Billy Bai To cite this article: Eunha Myung , Lan Li & Billy Bai (2009) Managing the Distribution Channel Relationship With E-Wholesalers: Hotel Operators' Perspective, Journal of Hospitality Marketing & Management, 18:8, 811-828, DOI: 10.1080/19368620903235837 To link to this article: http://dx
Words: 7372 - Pages: 30
Case Study 2: Rosewood Hotels & Resorts Problem Definition Rosewood Hotels & Resorts, a private hotel management company, wants to build a global reputation with its iconic luxury hotels such as The Mansion on Turtle Creek in Dallas, Texas and The Carlyle in New York. These properties, among others, currently thrive on their own name and the marketing of it. They currently do not have any “corporate” association nor have they ever. Each of these properties is so distinct that there
Words: 2904 - Pages: 12
addition to the beach, the extensive garden has many shady or sunny lounging areas for relaxing or sunbathing. The sea is ever present, washing right up to the garden edge at high tide. (Maguire, 2013) Panga Chumvi is a lovely eco-friendly beach hotel, perfect for exploring the beach and the village or simply just to relax. All these facts mentioned above, created Panga Chumvi business ideal for attracting especially three various target markets. First type of customers, who Panga Chumvi business
Words: 3371 - Pages: 14
people think about hospitality industry, they have visions of hotels, airlines, cruise ships, restaurants, health spas, and the like, based on their personal experiences. All aspects of the industry are involved in business processes at the operations level. Business processes consist of transactions and interactions with guests or customers, employees and even other businesses. A transaction is an activity such as checking in to a hotel or placing an order in a restaurant. Interactions include the
Words: 3132 - Pages: 13
Recent trends in information system Introduction The advancement of technologies in business is changing the world of work. Businesses find they must incorporate many of the new technological procedures, processes, policies, hardware, and software into their environment to remain competitive. The impact from these technological advances on how work is performed affects the workforce far differently now than what has been seen over the past 25 years. One of the greatest impacts has been
Words: 2331 - Pages: 10
ON-THE-JOB TRAINING At GUMBO-MOA In Partial Fulfillment of The requirements for Hospitality in Restaurant Services Submitted by: Engel E. Sarona Submitted to: Ms. Eloisa Acosta Date Submitted March 30, 2016 II. Brief History/ Background of the Company/ Company Profile GUMBO The word GUMBO is derived from African word for okra, a pod-like vegetable introduced by African slaves and often used to thicken the stew. It has an incomparably rich flavor ad texture, and derives from the cooking
Words: 2969 - Pages: 12
CHAPTER I INSTITUNIONAL AND OPERATIONAL BACKGROUND INTRODUCTION The Hotel Practicum this program beneficial not only in the business management courses but likewise in the hospitality career program wherein practicum is believed to expose the students in a variety of employment experience that will lately improve the employability of the students prior to graduate. For Students, it may mean being able to hone their business skills, check out potentials and learn more about their preferences
Words: 6128 - Pages: 25
industry towards technology convergence (Bentley, 2007, p2). The hotel industry presently relies upon stand-alone modes or discrete technology application devices to fulfil customer service requirements, in areas like electronic check-in/ check-out facilities, purchase and use of in-room entertainment or even the control of room settings for different utilities and appliances that are used by the customers during their stay in the hotel. Due to the continuous nature of the service provided by the industry
Words: 4689 - Pages: 19
drives incremental demand and direct bookings to travel suppliers, and provides advertisers the opportunity to reach a highly valuable audience of in-market travel consumers, in addition to powering bookings for some of the world’s leading airlines and hotels, top consumer brands, high traffic websites, and thousands of active affiliates. The company is headquartered in Bellevue, Washington, with additional operations in nearly 70 offices across the globe. For additional corporate industry news and views
Words: 3141 - Pages: 13
grown rapidly. Measurement of quality of service based on a multi of services industries has been carried out the conduction is the tourism industry (Atilgan et al, 2003) and hotel (Kayaman & Arasli, 2007). In the hotel industry itself, the most important in hotel is to provide the best services to customer. The hotel industry history began at Santa Barbara, California in 1962, by two men know as building contractor William Becker and Paul Greene. At that time it was called the motel, they had
Words: 5408 - Pages: 22
