___________________________________________________________________________________________________________________________________________________ 4. How would you handle a client who was angry or upset about something? ___________________________________________________________________________________________________________________________________________________ 5. How comfortable are you with chemical safety procedures? ________________________________________________________________________________
Words: 1567 - Pages: 7
PROJECT PLAN: Training & Development March 22, 2015 Topic & Brief Description: ‘Skills and Knowledge Training for Call Center Employees’ Call centers are a business element that is here to stay and potentially a thrust sector for Bangladesh. This training program will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills
Words: 809 - Pages: 4
Introduction Psychology has become interesting to me due to my current class of Intro to Psychology. In this paper, I will be discussing my learning experiences with the perspective of using classical and operant conditioning. I will also discussing how using cognitive-social learning theory could have occurred. Learning a fear We all learn to be afraid of something or things in our lives. These fears can be learned at a young age and throughout our lives. However, these fears can also be
Words: 827 - Pages: 4
If I was in Betsy’s situation I would have handled the situation a little differently. Betsy decided she didn’t want to be there for Mr. James death, but she really felt bad for not being there. In the story she says that now if she was placed in this situation again she would handle it differently. I feel that maybe she realized she should have been there because of their relationship, and that’s what I would be thinking if I was Betsy. I’m sure Mr. James would have wanted Betsy there because of
Words: 516 - Pages: 3
but having a few friends who became pregnant at a very young age I've learned quite a bit about it. Now, I am not saying that teenage pregnancy is wrong or right. For some teenagers it could be a very joyful experience if they are mature enough to handle it. It can teach those lessons about life and responsibility. For the less mature teens, it's a disaster. Preventing teenage pregnancy has been a goal for many years now. Statistics have tried to keep up with the change in the teenage generation
Words: 887 - Pages: 4
one might face as an HIM Manager or Supervisor. The individual discussed in this scenario is actually a very recently hired HIM manager for a rural hospital in the area. There are is a couple different approaches I would take in order to handle this situation to the best of my ability. The 1st step I would take is to look at the current individuals I am managing, and overall analyze their position at the hospital. I need to be fully aware of their exact duties, and analyze in detail things about
Words: 1828 - Pages: 8
EST1 Task 1 (Ethical Situations in Business) Tuesday, July 21, 2015 Company Q is a small grocery store that faces multiple roadblocks that a bigger national chain does not normally face. These roadblocks may include things like brand recognition, disposable income, sales on their stock, advertising and the capability to help other stores that maybe facing poor sales. Being a smaller company they may operate with a different code of ethics and have different areas of emphasis. A large chain
Words: 886 - Pages: 4
of directors. Loretta’s Lines is the current supplier and is well suited to handle the MMI’s large order. Andrew Manning (CEO of MMI) was elected with the help of Clark Foster. So instead of just referring Tabitha the purchasing manager, he showed a special interest in Tabitha’s Table cloths. What are the value assumptions and descriptive assumptions? Value Assumptions * The assumption that Tabitha cannot handle the company’s order. Descriptive assumption * MMI must have a supplier
Words: 1054 - Pages: 5
missed medication and how your peer handled it? The nursing code of ethics was established to serve as a nonnegotiable standard and guide for the duties and responsibilities of nurses as well as their commitment to society (Importance of Ethics in Nursing, 2018). As students who are working under a licensed instructor we too should be held accountable to these standards in order to protect and provide the best care possible for patients. It is in my opinion that in this situation the friend failed this
Words: 721 - Pages: 3
ethics concerns how absolute or relative your ethical standards will be. Will you use the same absolute standards for every communication interaction or will your ethical choices be relative and depend on each situation? Absolute ethical standards mean exactly what they sound like and represent an absolute or unchanging standard for ethics in every situation. Telling the absolute truth in every situation would be an example of absolute ethical standard because no matter the situation you never change
Words: 253 - Pages: 2
