Introduction: 4 1.1. Organization (IBM) brief: 4 1.2. Services provided by the organization: 5 2. Employee management in the organization: 5 2.1. Technologies invented and business: 5 2.2. Various collaborations: 7 2.3. Implementation of knowledge management strategy: 7 2.4. Post implementation analysis: 8 3. Potential application: 8 3.1. Communities of practices within the company: 9 3.2. Organizational influences: 10 3.3. Community evolution in IBM Global Services: 10 3.4. Patterns
Words: 3034 - Pages: 13
view, nothing could be further from the truth. Lou Gerstner, IBM Annual Report, 2001 In 1990, IBM was the second-most-profitable company in the world, with net income of $6 billion on revenues of $69 billion, and it was completing a transformation designed to position it for success in the next decade. For the world leader in an industry that expected to keep growing spectacularly, the future looked promising. But all was not well within IBM, and its senior executives realized it. “In 1990, we were
Words: 13418 - Pages: 54
IBM REINVENTING EDUCATION: Research Summary and Perspective Introduction People all over the world are obsessed with improving public education. During the last US election, Americans split historically over who would be the next president. But they were passionately united on the highest priority of the new administration: Fix education. In poll after poll, people listed poor student performance as the nation's greatest liability and its most critical need. Despite years of debate and scrutiny
Words: 5886 - Pages: 24
IBM Customer Agreement This IBM Customer Agreement (called the “Agreement”) governs transactions by which Customer purchases Machines, licenses ICA Programs, obtains Program licenses, and acquires Services (including, without limitation, customized development and support, business consulting, and maintenance Services) from International Business Machines Corporation (“IBM”). 1. 1.1 General Agreement Structure This Agreement is organized in five Parts: Part 1 – General includes terms regarding
Words: 8871 - Pages: 36
appraisals, discuss their importance, and illustrate their general impact upon the organization. Finally, specific company examples will be offered to demonstrate how these appraisal steps are practiced at Hewlett-Packard, New York Life Insurance, and IBM. Establishing Mutual Goals and Objectives at Hewlett-Packard According to Noe et al. (2003), many companies establish goals and objectives as a means of communicating desired employee performance targets. The authors suggest that company interests
Words: 1648 - Pages: 7
Machines third quarter income amounted to US $2.8 billion, or US $2.05 per share. That is 20 percent higher than the US $1.68 per share as compared to the same quarter last year, and it surpasses the US $ 2.02 per share predicted by Thomson Reuters. IBM is
Words: 1599 - Pages: 7
campaign for its much loved Vegemite product. To get it right, Kraft needed a deeper and more insightful view of how consumers viewed—and used— Vegemite that it could rely on to tailor its branding message. ■ The Solution Kraft engaged IBM to provide Kraft Foods Australia is a subsidiary of Kraft Foods, the second largest branded food and beverage company in the world. Established in 1926, Kraft Australia is headquartered in Melbourne and has sales revenue of over A$650 million.
Words: 2009 - Pages: 9
2009 Corporate Responsibility Report IBM Corporate Responsibility Report 2009 letter from the chairman Samuel J. Palmisano Chairman, President and Chief Executive Officer our company IBM basics The role of the ibmer A world of global citizens employees Investing in the IBMer ibmers in service Corporate Service Corps enters its third year communities Engagement, expertise and sustainable service environment Environmental sustainability, inside and out supply chain A holistic approach Governance
Words: 19145 - Pages: 77
in competitive advantage over other firms. Investigations are conducted to deal with specific business issue of technology. A report is prepared on procuring I.T. services from IBM. Companies have the intention of connecting with IBM for I.T services news and information through the Internet. Business services offered by IBM are being studied, and a particular focus is on consulting and information services. Website services and other Application services are also investigated to report on I.T. issues
Words: 1844 - Pages: 8
MGMT 201 Case Study Assignment Turnaround at IBM – page 124-125 Lou Gerstner was entrusted by IBM to take a faltering business and turn it into the multi-billion dollar corporation that it is today. In the early 1990’s, IBM sales were declining at a rate, which would undoubtedly force the company into bankruptcy. This trend was largely caused by IBM’s lack of diversification and primary focus on building and selling computer systems with an emphasis on mainframes. As new corporations began
Words: 1484 - Pages: 6
