CUSTOMER SERVICE ORIENTATION Definition: Customer Service Orientation is an ability to see things from both the customer’s and the organization’s viewpoint and a willingness to consider both, even when they conflict, in coming to decisions. It is the desire to help or serve others, to meet their needs. It means focusing one’s efforts on discovering and meeting the consumer or client’s needs. “Customer” includes internal and external colleagues, clients, consumers, or anyone that the person
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organization that seeks continuous improvement and pursuit of excellence within and outside the organization, it is a privilege to present a plan that seeks to increase the three most important factors in any company: Motivation, satisfaction, and performance of each member. Discussed in previous opportunities, human capital in any organization is the most important asset in achieving company objectives. The role as managers and leaders is to understand that we are working with people who have their
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Equalities Impact Assessment Corporate Communication Strategy and Action Plan Date: March 2009 EQUALITY IMPACT ASSESSMENT Equality Impact Assessment - Policies | | | |Title of policy being assessed: |Corporate Communication Strategy/Action Plan | |Department
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Project for the University of Michigan School of Natural Resources and Environment Team Rose Buss Heather Croteau Steven Davidson Carole Kerrey Janet Van De Winkle Faculty Advisor Professor Thomas Gladwin Abstract The purpose of this report is to evaluate and articulate the business case for sustainability for General Motors Company (GM). After assessing the company’s exposure to risk and opportunities, the team recommends that GM should implement an internal price on carbon and a sustainable
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Cisco IT Case Study Organizational Change and Advanced Services for Operational Success How Cisco IT Implemented Organizational Change and Advanced Services for Operational Success New organizational framework greatly improves operations. Given today’s pressing need to optimize IT services and resources while reducing costs and improving organizationwide productivity, the Cisco lifecycle methodology offers the framework needed to make operations more efficient and responsive. Cisco IT Network
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Identify ways of developing effective teamwork 4 Identify and discuss factors that may promote or inhibit effective teamwork 6 Links between culture, management style and organisational objectives and the impact of the organisations structure, culture and leadership style have on the performance at Tesco. 9 References 11 Identify ways of improving motivation Tesco recognises that employee motivation is important for the continued growth of the company. Tesco could get employees do a survey
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success in any type of organization, we must mind the essential role of team working. A team that provides high performance is one of the most important assets for a company. But even if an organization has the best talents in its field, it is not enough unless their aptitudes are incorporated into collectively performing unit. Turning an average performing into high performing team can be done by utilizing the strengths of each team member and the cultural diversity of the entire group. In the contemporary
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1.0 INTRODUCTION 1.1 THE COMPANY PROFILE 2.0 NATURE OF PROJECT IN TEAMS 2.1 QUALITIES OF LEADERSHIP & TOOLS USED 2.2 MOTIVATION to manage project teams 2.3 demonstration of the project management 3.0 CONCLUSION 4.0 REFERENCES 1.0 INTRODUCTION MARIAM Precision Bearing Manufacturing Co., Ltd Mariam Precision Bearing Manufacturing Co.Ltd. Is a manufacturer of high-grade bearing parts (green rings) as well as a wide range of ball and roller
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322- Organizational Behaviors Dr. James Kolacek Strayer University March 14, 2013 Based of your research, analyze the organizational stressors to determine their like;y impact on organizational performance as well as how those stressors could be addressed. Every organization has some type of stressor that has am impact on the organizations. According to the text book, a stressor or demand is a person or event that that triggers the stress response,(Nelson& Quick, 2013). Some stressors within
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Priority 1 (P1) Incidents, caused by errors in the infrastructure, reducing the overall impact to the business and customers. This document outlines the need and focus of identifying, communicating, and resolving these serious issues within the Enterprise Technology and Operations (ETO) environment. 2.0 POLICY SCOPE This Policy focuses primarily on Tier 1 (critical) applications and services, as defined by the Bank Impact Analysis report and maintained within the Fusion database. Those primarily involved
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