CONFLICT RESOLUTION AT GENERAL HOSPITAL Strayer University Organizational Behavior (Bus 520) 28 November 2011 Discuss the conflict that is occurring at General Hospital. Conflict is defined as a process in which one party perceives that its interests are being opposed or negatively affected by another party (Hellriegel & Slocum, 2011). Conflict occurs daily, whether it happens between two or more individuals or between two competing groups. How a person or group responds to such conflict
Words: 2319 - Pages: 10
Explain different types of Negotiation Strategies. Ans. The intentions of the negotiator determine his choice of conflict resolution strategies. The strategy adopted has a tremendous impact on the outcome of conflict. Depending on the level of concern the negotiator has for one’s own outcomes and for the outcomes of others, the negotiator may adopt one of the following five strategies: 1. Compromising: This strategy aims at finding a middle ground. Often the person gives away something in
Words: 443 - Pages: 2
What is Integrative or Interest-Based Bargaining? Integrative bargaining (also called "interest-based bargaining," "win-win bargaining") is a negotiation strategy in which parties collaborate to find a "win-win" solution to their dispute. This strategy focuses on developing mutually beneficial agreements based on the interests of the disputants. Interests include the needs, desires, concerns, and fears important to each side. They are the underlying reasons why people become involved in a conflict
Words: 889 - Pages: 4
Dispute resolution strategies Name Institution Abstract The paper is about dispute resolution strategies. It identifies three strategies and discusses them in details. Specifically, the paper entails an elaborate discussion on mediation, negotiation and compromise as conflict resolution strategies. Mediation and negotiation are alternative dispute resolution ADR strategies while compromise is an incorporation of litigation and can also be part of ADR. The three strategies
Words: 1477 - Pages: 6
P ROGRAM ON NEGOTIATION AT H ARVARD L AW S CHOOL AN INTER-UNIVERSITY CONSORTIUM TO IMPROVE THE THEORY AND PRACTICE OF CONFLICT RESOLUTION EAZY’S GARAGE DRRC Version Confidential Information for Frances Litchfield, Dentist You have been a steady customer at Jim Eazer’s garage for as long as you have owned a car, and your family has been a customer for as long as you can remember. Eazer’s garage is convenient to your house, Jim has always given good service, and up to now you have always
Words: 1118 - Pages: 5
The judicial system is one of the most grounded single representations of absolute majority convention organization of rules in our free country; one in which any mortal regardless of how rich people or poor people can look for fairness . In this way, it is an ignominy that the system can be so control condition led by the avaricious individual who know how to utilize its escape clauses. Everybody is attempting to shuffle an easy buck of the judicial system and generally they are doing a good job
Words: 396 - Pages: 2
workers * Also, the management team needs to involve line foreman in disputes between union workers and the company so they can have ownership of decisions regarding employee misbehavior * Line foreman need training on how to manage their workforce; from motivation and leadership to conflict resolution * Segregation in post * If turnover is to decrease line worker satisfaction and reduction of union disputes should be included in the metrics on which line foreman are judged. If all
Words: 305 - Pages: 2
Conflict Resolution Conflict is a state of disagreement between two or more parties. This disagreement can be realized in both peaceful and violent manifestations. A clash of interests, values, actions, or directions often sparks a conflict. Conflict occurs on many levels-within the individual when a person confronts their own competing desires; between individuals such as in a marriage; between groups of individuals, such as work groups; between societies or cultures, such as different religions
Words: 591 - Pages: 3
MANAGEMENT Background This was our second negotiation, that being said; I thought we were better prepared to negotiate since our first negotiation went rather well and we were able to negotiate on management’s side with little or minimal counter offers from the employee side. This time however, I felt the scenario placed us on the opposite side of the spectrum in a way allowing us as management to feel what it’s like to be the underdog and have to relinquish most of the control to the employees
Words: 1034 - Pages: 5
Immersion Program: Case Analysis (Winter 2011) Luna Pen Key issues The most important issues are that the Luna pen contributes the major sales of Global that reached to one fourth of total sales and Global is ready for a major expansion. It showed that there is already a good base of customers in Asia for the Luna pen, and it would be detrimental if Global were to lose the product. Whereas Luna pen produced a lot of profit to Global, DGG doesn’t want to be in the fountain pen business
Words: 1647 - Pages: 7
