Please find the case-2 findings. 1. Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls? * No matter what working in call center, Customer is our king and hence any call received at the desk should be attended politely * The main focus while taking such calls should be in resolving the query of the customer with patience and empathy * At the same time the angry outbursts/irate customers
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Should Sooner or Later use the $6 grant-date fair value or the $9 grant-date fair value to measure its compensation cost? Codification 718-10-30-6 states the measurement objective for equity instruments awarded to employees is to estimate the fair value at the grant date of the equity instruments that the entity is obligated to issue when employees have rendered the requisite service and satisfied any other conditions necessary to earn the right to benefit from the instruments (for example the
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1. When shares of common stock are issued to satisfy the exercise of employee stock options, are the shares issued from the Company’s “authorized but previously unissued shares” or from the Company’s “treasury stock”? Where in the financial statements do you find this information? (page 44) According to the 10-K, the Company’s common stock remains the same in 2011 and 2010 (75.5 million) while the treasury stock increased from 2615.2 to 3210.3 million, which means the Company didn’t issue any
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bid process. It comes after you perform a bid/no-bid analysis, and after the decision to send a letter of intent (LOI). Writing the company profile is part of the offer you submit to respond to the call for tender. The content of the offer (and the content of the company profile) usually depend on the call for tender and on the buyer's needs/requirements. The content of the offer is sometimes organized beforehand by the buyer. The buyer may give bidders an official document with all the required
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Request For Proposal John Hainline ENG/221 Wk3 November 28, 2012 Kimberlee Mendoza Proposal For Microsoft Office Programs Training and Certifications By John Hainline ESP PRODUCTIONS 123 ABC Avenue Chula Vista, CA 91910 Voice: 619-555-9876 FAX: 619-123-4567 Website: www.esp.net November 28, 2011 Table of Contents ABSTRACT 5 1. INTRODUCTION 6 1. ESP Productions 6 1.2 ESP Productions Goals 6 2. INTRODUCTION TO THE PROJECT 6
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DUE Date: November 29 Basic Call Options Project (50 points) 1. On October 14 (Friday), buy five January (or later expiration) call option contracts on five different stocks whose prices are expected to increase. Select exercise price close to the current stock price of each stock. 2. On November 18 (Friday), make the following transactions a. Sell (offset) all five contracts at the last price. b. Exercise all five contracts. 3. Identify a brokerage firm and pay appropriate
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Research File Memorandum Prepared by: Accounting Student Client: DrugKing. (The Company) Subject: Accounting for financial asset transfers with related call options and put options Background DrugKing transfers financial assets with related call options or put options to a substantive third party, InsureAll. There are three different security categories involved – preferred stock, debt security, and receivables. The DrugKing transfers its investments in the Series A and Series B preferred
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Chapter 16 Dilutive securities and earnings per share Learning objectives After studying this chapter, you should be able to: 1. Describe the accounting for the issuance, conversion, and retirement of convertible securities. 2. Explain the accounting for convertible preferred stock. 3. Contrast the accounting for stock warrants and for stock warrants issued with other securities. 4. Describe the accounting for stock compensation plans 5. Discuss the controversy involving stock
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Introduction: This paper is a Service Review for Mr Jo Smith, who has been reluctant to engage with his support network agency. Due to his reluctances i.e. resistance, engagement was crucial in initiating a review of the support Mr Smith was currently receiving. Recently, Mr Smith agreed to meet with the two support workers, Rae Mondi & Ena Shebelle, to begin the process of reviewing his support plan. Herein, is the report of that meeting. Initial Engagement for a Revised Service Plan Ena
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and equals – P1 + P2. 2. (Straddle) A straddle is a strategy based on the expectation that the market will have high volatility. If, however, everyone else in the market believes that the market will have high volatility, then the prices of the call and put will reflect the higher volatility, which will result in breakeven points further away from the current stock price. A straddle is most likely to be successful when the investor believes that the market will be more volatile than the everyone
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