International Journal of Research Studies in Management Available online: 6 September 2012 Exploring the communication barriers in private commercial banks of Bangladesh Sultana, Nahneen Eastern University, Bangladesh (urmee97@yahoo.com) Abdullah, Abu Md. Eastern University, Bangladesh (abdullah.du@gmail.com) ISSN: 2243-7770 Online ISSN: 2243-7789 Tabassum, Ayesha Eastern University, Bangladesh (tabassum105@yahoo.com) Received: 23 June 2012 Available Online: 6 September 2012
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3 Learning Objectives 1. Define Communication-is the act of transmitting information. communication Definition-Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees
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integrated marketing communication (IMC) in the online environment. Design/methodology/approach – Both secondary and primary data (face-to-face interviews with 29 marketing or communication managers of UK online consumer retail firms) are analysed in order to identify the various meanings of the integrated online marketing communication, the opportunities and challenges raised by online communication, and the structure of an efficient integrated online marketing communication system. Findings –
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customer communication skills * Knowledge of customer service and behavior * Skills for handling customer problems Course Description Essential elements of customer service, development of customer oriented culture in purchasing and Supplies functions; customer sourcing and identification of their needs; identifying products/services offered by customers; effective point and means of serving customers; after sales service to customers; ethics and customer service; effective communication and
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of International and Intercultural Communication Vol. 4, No. 4, November 2011, pp. 246Á251 (Re)conceptualizing Intercultural Communication in a Networked Society Damien Smith Pfister & Jordan Soliz We offer four theses about how intercultural communication is altered in a digitally networked era. Digital media shape intercultural communication by (1) producing new public fora capable of (2) hosting rich, multimodal ‘‘spaces’’ of contact on (3) a scale of many-to-many communication that
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travel, many family and friends not only in the United States but all over the world are separated by distances that are too vast to make face-to-face communication possible. Technology is a blessing to long-distance relationships. You can use computers, faxes, telephones and mobile phones to keep in meaningful touch with your loved ones. Cyber communication also makes it a lot easier to stay in touch. Talking regularly on the telephone is a common and positive way of staying in touch. NetSpeak is an
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ORGANIZATIONAL COMMUNICATIONS ANALYSIS Summary Description of Organization Watts International, Inc. designs, manufacturers, and markets valves and engineered products for the energy, aerospace, and industrial markets with more than 7,000 customers in over 100 countries. The business value states “to value our employees and continuously improve our quality of work to our customers” (Watts, 2011). The company is committed to attracting, developing, and retaining top talent and practicing
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time, | | Type of employment: | Permanent | | | | | | | | | Career objective: | - Becoming a Great Academic Manager in English field to provide the best quality English courses as well as value-added services (soft skills, communication skills) to the students. | | | | | | | Desired salary: | 1000 - 1200 USD | | | EDUCATION LEVEL Graduation year07/2008 | Ho Chi Minh University of Industry - Ho Chi Minh, Viet Nam | | University | | - Major subject: Chemistry
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In organisations today, the role that communication plays is one that is imperative to an organisations success and the success of the individuals of that organisation. Poor communication is most often the source of interpersonal conflict (Cocks 2012), which is not a surprise as almost 70 percent of an individual’s day consists of some form of communication (Robbins, et al. 2011). Communication is the process of information being passed from one individual to another that follows a procedure of informational
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Your Audience and Communication BCOMMS/275 The article Over 30 workers trapped after Chilean copper mine collapse by Weik, 2010 gave a poor accounting of the issue at hand. The flow of the article was poor, and the communication itself offered the copper miner families and employees of the company little information and no clear next steps. During times of emergency, clear and concise communications are critical. Companies
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