this question supply chain management is for real. That is because supply chain management is frequently used by the management to manage the company. Supply chain management is closely related to the advanced in technology, supplier management, logistics and transportation and customer relationship management. Nowadays, most of the companies apply supply chain management and most material managers very familiar with the supply chain management. Even fewer have thoroughly mapped out their supply chains
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service customer policy, accessibility, the organization structure and system flexibility. Transaction element in the customer service is the elements directly related to the physical transaction and are those that are most commonly concerned with logistics. There have several element also involves in this type of element such as condition of goods, inventory availability, order preparation, service or order cycle time, delivery alternatives, delivery reliability and order status information. The third
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service, customer satisfaction, and customer success philosophies of supply chain management. Define Customer Service (logistic perspective) “A customer service program must identify and prioritize all activities required to meet customers logistical requirements as well as, or better than competitors.” And in a “cost effective manner”. Bowersox The three elements of basic Logistics Customer Service are: availability, operational performance and service reliability Customer Satisfaction (logistical
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Distribution & Logistics Management Section A: Objective Type & Short Questions (30 marks) • This section consists of Multiple Choice questions & short note questions. • Answer all the questions. • Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. It deals with the movement of finished goods from the last point of production to the point of consumption. a. Marketing Channel Management b. Logistics Management c
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service for commercial purposes. An example of B2B can be Pepsi supplies soft drinks to KFC and Domino Pizza. On other hand, ebay merchant sell apparels to buyers can be an example of B2C. 2. Inbound and outbound logistic process is vital to businesses. Inbound logistics deals with purchasing, storing and processing all the materials from the suppliers. Depending on the type of goods produced by the business, these supplies can range from anything between raw materials or produced goods.
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1. What was the strategic advantage to Microsoft of outsourcing Xbox production to Flextronics? The strategic advantage to Microsoft of outsourcing Xbox is to manage manufacturing and logistic capabilities to make the Xbox itself and to manage a global supply change. Flextronics also sells computer hardware and the products represent a much smaller part of the company’s overall revenues. When taking into consideration whether to manufacture the Xbox in house or to outsource, the company chose
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The Peanutty Food & Company To start off Peanutty should first establish an integrated vision of their supply chain. This will give them some kind of direction needed to progress. In order to ensure the supply of raw materials for its operations, I think it’s a great idea to try and gain more customers that will supply them with raw materials. It states that some companies do send them some raw materials because they are also a service provider. This includes the preparation of food items for large
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| Discuss the impact of Information Technology have on Logistics Management | | | | | | Introduction New technology in the supply chain can help improve supply chain agility, power up operation, reduce cycle time, achieve higher efficiency and deliver products to customer on time if implemented correctly. It is also to make sure new solution integrate with existing technologies and processes crucial. Integrating new technology into existing operations can help a lot in increasing
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our company will order large volumes and benefit from lower prices and greater quality while suppliers are assured of guaranteed orders. The Material sources its materials close to suppliers to reduce transporting costs. Our company also uses International Timber approach to closely integrate suppliers with its supply chain.
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production in-house | Rush to outsource | The company leaves extra capacity,Manufacture and distribution in small batches, no economies of scale | Economies of scalePushing factories to maximize the output | Design, warehousing, distribution, and logistics functions itself | Relying on outside partners | Rigid timetable to place orders and received stock retail stores | | Price tags before shipping | Price tags in each store | 1) Close communication loop * Transfer information from shoppers
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