GABARRO COLLEEN KAFTAN Jamie Turner at MLI, Inc. “Had I known how hard this job would be, I might have thought twice about leaving the one at Wolf River,” Jamie Turner reflected as he waited for his boss, Pat Cardullo, to arrive at the office on a blustery September morning. At 32, Turner was struggling in his third marketing management position since completing his MBA six years earlier. Only six months into his current assignment at Modern Lighting Industries, Inc. (MLI), he was starting to
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19155. JAMIE TURNER AT MLI, INC. HARVARD BUSINESS BRIEF CASE 4254 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business organizational behavior case study by John J. Gabarro and Colleen Kaftan on interpersonal, organizational and managerial difficulties at Modern Lighting Industries (MLI), a struggling regional distributor of industrial lighting systems and equipment in Chicago. The case focuses on conflicts between MBA graduate and newly recruited Vice
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