issues that can be pin pointed to the service shut down of JetBlue Airlines. We will also look at a few different scenarios as to what could have been done differently to avoid such a catastrophe. We will look at things such as management's position in the technology department’s lack of planning. Jet Blue My thoughts as to what contributed to the shutdown of JetBlue were lack of management planning and technology shortfalls. JetBlue had a lot of things going for them as far as being a fairly
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CHAPTER 1: INTRODUCTION 1.1 Research Background The competition between Low Cost Carriers (LCCs) and Full Service Carrier is getting intense caused by the process of liberalization in aviation field. In the case of Malaysia, the entries of LCCs, Air Asia, Firefly and Malindo have raised the number of passengers travelling inbound or outboard of the destination. According to Malaysia Airports Holding Berhad (MAHB) Annual Report 2009, the passenger movement of AirAsia for domestic traffic
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enable JetBlue to do well. JetBlue identifies markets that are overpriced and underserved to increase its market share. It then uses an operational model that occupies the sweet spot between the traditional model and low cost model to provide high value of products at a comparatively lower cost than traditional model. In top markets where there is over capacity due to high competition, JetBlue finds a way to be different to attract customer loyalty. Unlike traditional companies, JetBlue has selected
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Complete the Leadership in Action: David Needleman Reinvents Airlines on Page 27 of Your Textbook. You will be graded on how well you answer the case questions. Answering the case questions involves identifying relevant facts from the case, applying the chapter concepts to the case, and answering each question completely. Proper APA formatting is expected (cited sources, abstract, reference page, etc.). Supplement and synthesize your analysis with outsides scholarly sources. Your submission should
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1. WestJet upgraded first while JetBlue observed. JetBlue created a backup failover system and hired a temporary call center for help. The impact was that WestJet experienced (as a result of not being patient and not waiting) significant disruptions as JetBlue’s transition and implementation went smoothly. WestJet had to compensate passengers as a result of the erratic transition. 2. The precautions were taken by JetBlue in this case. They observed WestJet’s implementation and learned
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OPERATIONS MANAGEMENT PROFESSOR MOHAMMAD NIKOOFAL “THE DELAYS AT LOGAN AIRPORT” Ana Guimarães 150111501 Leonor Lima Raposo 150113193 David Antunes 150113238 Matilde Meyrelles Do Souto Pedro Godinho 150112201 Logan Airport Logan Airport is an international airport located in Boston, United States. It has three runways in operation during good weather but only two of them are used for arrivals. The airport’s concern is to have a strategy that reduces delay times and associated costs. In
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Case study Main problem Ice storm grounded air bus. Affected 130000 passengers, caused the cancellation of 1100 flights over a six day period, and cost Jetblue an estimated 30 million dollars. The ice storm was a problem in Jetblue’s external environment and as such was out of the company’s control. Stock prices fell from 12.99 to 3.97 from feb 13 2007 to may 30 2008 Rising jet fuel prices – another factor in the firm’s external environment. New competititors – the firm’s industry environment
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Employing Strategy in a Competitive Environment Lutuéce Hurt Dr. Lloyd H. Stebbins, P.E. Strategic Management BUS 599 May 5, 2013 Create an environmental scan for the company indicating the most significant environmental threats and discuss how the company should respond to each threat to ensure that the impact to the business is minimal. The significant success for any organization is strategic planning. To develop a successful plan would require the organization to have a comprehensive
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Winona Thomas Week 6 case Study 1. How important is the reservation system this system is very important it is because of how quick, easy and convenient it is to the customer especially those that are busy and travel a lot. Before this system the chance for comfort and convenience with seating depended on the attendant. With this system a customer can plan, book and reserve their own tickets also pay all in one step this allows the customer to know where they are seated accommodate their own
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