Jextra Neighbourhood Stores in Malaysia A Critical Analysis Sharon D. Doherty-Ritter UMUC AMBA 660 Professor Mike Shin Introduction Jextra Stores is a large Asian grocery retailer based in Hong Kong, China and is owned by Sin Lim Holdings, a large publicly traded industrial group. Jextra operates supermarkets, hypermarkets, and convenience stores in Hong Kong, China, Philippines, Viet Nam, Malaysia, Thailand and Singapore. Jextra entered Malaysia, a stable and prosperous
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country manager, has been promoted into animportant leadership role within the international chain of Jextra grocery stores. Chong isresponsible for the oversight of all operations in Malaysia and has been instructed to pursue a strategy of “aggressive growth” within this budding market.After eight months of employment,Chong begins to discern an undercurrent of unethical behavior surrounding Jextra and is forcedto contemplate what actions if any he will take to address two precarious situations. Chong’s
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| | | Jextra Neighbourhood Stores in Malaysia By Nichole Williams, AMBA660, January 22, 2013 | | | Introduction This analysis consists of the issues of bribery and business deals that are direct conflicts of interest facing Jextra’s country manager for the Neighbourhood Markets Division in Malaysia, Tom Chong. During this analysis the areas of social ethical and legal challenges, how Chong should address the issues, should managers be held accountable for corruption, where to
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Harvard Business School: Jextra Neighborhood Stores in Malaysia Introduction Tom Chong has several issues he needs to deal with in couple of weeks; however, some issues are more critical than others so he has to handle them accordingly. Chong has two major issues that must be resolved: one of the issues is a recent conversation between him and the mayor of Klang, a town in which Jextra would like to build a new store. The mayor informed Chong that Jextra's application approval process for
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Jextra Neighborhood Stores Case Analysis This report analyzes the ethical dilemma faced by Jextra’s country manager, Tom Chong, who was responsible for Neighbourhood Markets in Malaysia. Jextra Stores was a Hong Kong based company that operated retail stores in China, Hong Kong, Philippines, Malaysia, Thailand, Singapore, and Vietnam. In 2005, the company successfully entered Malaysia, operating supermarkets under the name of Neighborhood Markets (Inkpen, 2010). Jextra identified a promising
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This assignment is designed to develop learners’ ability to evaluate the elements of the macro environment and its relation to an organisation. Select an organisation which you are familiar with. Explain the elements of its macro environment and discuss how these element(s) affect your selected organisation. Recommend improvements that can be made by the organisation in managing the macro environment effectively. Criteria Description on the selected organisation Description on the general
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Jextra Neighborhood Stores Case Analysis This report analyzes the ethical dilemma faced by Jextra’s country manager, Tom Chong, who was responsible for Neighbourhood Markets in Malaysia. Jextra Stores was a Hong Kong based company that operated retail stores in China, Hong Kong, Philippines, Malaysia, Thailand, Singapore, and Vietnam. In 2005, the company successfully entered Malaysia, operating supermarkets under the name of Neighborhood Markets (Inkpen, 2010). Jextra identified a promising
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Case Summary & Analysis Jextra Stores, a large Asian retailer, based in Hong Kong was planning to enter the Malaysian convenience store sector. Jextra appointed Tom Chong as Malaysia country manager, who has been promoted into an important leadership role within the international chain of Jextra grocery stores. Chong is responsible for the oversight of all operations in Malaysia and has been instructed to pursue a strategy of “aggressive growth” within this potential market. After eight months
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The Jextra Neighborhood Case Study George Koduah AMBA 660 Instructor: Dr. David J Pritchard April 23, 2013 Introduction The Jextra Neighborhood case study is an attestation of the growing effort by Multi National Corporations to extend their operational base to take advantage of the increasing benefits associated with globalization, a phenomenon that involves ‘cross border trading among nations and customers’ (Daniels, Radebaugh, & Sullivan, 2013). The case highlights the managerial
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JEXTRA NEIGHBOURHOOD STORES IN MALAYSIA NURULSAKILA BINTI JAFRI MBS141092 BUSINESS ETHICS, RESPONSIBILITY AND SUSTAINABILITY MRAA 1533 LECTURER: DR JIHAD MOHAMMAD 4TH APRIL 2015 ------------------------------------------------- Question 1: How should Tom Chong resolve the request from Mayor of Klang? Tom Chong is in dilemma. He is very ambitious in penetrating the market and expanding Jextra in Malaysia. He believed Malaysia has plenty of growth opportunities for supermarkets investment despite
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