Joe Salatino, President of Great Northern American Case Study Professor John Mitchell Lithonia Campus BUS 520 – Organization and Leadership November 6, 2012 Strayer University Abstract This paper will discuss the importance of perceptions and attributions. Within the paper, I will discuss what learning theory is most beneficial for the employees of Great Northern American. I will also present ways on how the social learning theory can be applied to aid in employee performance. Finally
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The Great Northern American is a Dallas-based telemarketing company. Joe Salatino, a president of Great Northern American, gauges the success of this 35-year-old company by the amount of money he pays employees. The Great Northern American workers “sell 20 million in office, promotional, arts and crafts, and computer supplies to 60,000 businesses around the country” that includes particularly packaging tape, paper clips, pens, and pencils. Many of his salespeople earn more than $60,000 a year, and
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AMERICAN Great Northern American Case Study Abstract Joe Slatino, as executive who has operated his business for over 35 years have the qualities to maintain its success. Joe gauges his company success on many factors including how well his employees are paid. Joe ultimate goal is to make sure that his employee productivity continues to grow his business. Under his leadership, he understands that a hand off approach works best for his organization. Joe does not micro-manage his employees
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Perception and Attribution Theory Understanding how people form perceptions and attributions is a necessary skill in order to succeed in communications and long lasting business relationships. In the study of social psychology person perception is defined as the process in which humans form impressions of one another which encompasses the perceptions and judgments people develop every day. A new acquaintance is encountered everyday especially when one works in the business arena and impressions
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