Joe Salatino Joe Salatino is the president of Great Northern American, a telemarketing based company located in Dallas, Texas. Salatino scopes the success of this 40 year old organization due to the amount of money he pays employees (Hellriegel & Slocum, 2009). Salatino keeps his 30 plus person sales team motivated by shelling out money on commissions and bonuses. Great Northern American still has the ability to blossom in a competitive market, even with the “Internet users” (Hellriegel &
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The Great Northern American is a Dallas-based telemarketing company. Joe Salatino, a president of Great Northern American, gauges the success of this 35-year-old company by the amount of money he pays employees. The Great Northern American workers “sell 20 million in office, promotional, arts and crafts, and computer supplies to 60,000 businesses around the country” that includes particularly packaging tape, paper clips, pens, and pencils. Many of his salespeople earn more than $60,000 a year, and
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1. Discuss why Joe’s employees need to understand the importance of how people form perceptions and make attributions. I think is because the Joe's employees may be more effective by building relationships of trust with customers. Joe could do an analysis of the organizational culture of his own company with them. Anonymously or directly he could ask their employees what is the perception they have about the Company. After that ask what in their opinion may have generated this perception In this
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Journal of Case Research in Business and Economics Application of Six-Sigma in finance: a case study A. Ansari Seattle University Diane Lockwood Seattle University Emil Thies Zayed University Batoul Modarress Zayed University Jessie Nino Seattle University ABSTRACT In recent years, companies have begun using Six Sigma Methodology to reduce errors, excessive cycle times, inefficient processes, and cost overruns related to financial reporting systems. This paper presents a case study to illustrate
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| Week 4/Assignment 2 | [Type the document subtitle] | | Shaneil white | | Bess | 1/30/2013 | | Great Western Supply, a division of Great North American Companies, offers a wide variety of promotional and marketing equipment. Operational for more than 35 years, GNAC serves numerous industries, including automotive facilities, bank and credit unions, day care, fire departments, funeral homes, hospitals, insurance and law firms, nonprofit agencies, post offices, and schools
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reinforcers does Salatino use to motivate his salespeople? Salatino’s methods are primarily based upon positive reinforcement methods, using secondary reinforcers. In the case study, it mentioned several devices in the salesroom. There are rotating blue lights that flash when a deal is on. There are large dry-erase boards where a manager would draw “snowballs” at the end of each sale, which would serve as visual cues to the salespeople. By providing commissions to his salespeople, Salatino uses secondary
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Chris Hutson Dr. Tom McFarland Organizational Behavior 4/15/2016 Case Study: Joe Salatino 1. What kind of reinforcers does Salatino use to motivate his salespeople? Joe Salatino uses positive reinforcement techniques to motivate his salespeople. Positive reinforcement can be defined as a pleasant consequence after the occurrence of a desired behavior. There are different types of positive reinforcements and they are primary and secondary reinforcers. A primary reinforcer falls under the category
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Joe Salatino, President of Great Northern American Case Study Professor John Mitchell Lithonia Campus BUS 520 – Organization and Leadership November 6, 2012 Strayer University Abstract This paper will discuss the importance of perceptions and attributions. Within the paper, I will discuss what learning theory is most beneficial for the employees of Great Northern American. I will also present ways on how the social learning theory can be applied to aid in employee performance. Finally
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Joe Salatino, President of Great Northern American Case Study Angelique Prickett Strayer University Bus/520 August 6, 2012 Debra Beazley Joe Salatino, President of Great Northern American Joe Salatino is the president of Great Northern American, which is a company that sells office, arts-and-crafts, and computer supplies (Hellriegel & Slocum, 2011). Many of the salespeople make over $60,000 a year and the top sellers earn over $100,000 (Hellriegel & Slocum, 2011). The salespeople
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Discuss why Joe’s employees need to understand the importance of how people form perceptions and make attributions. I think is because the Joe's employees may be more effective by building relationships of trust with customers. Joe could do an analysis of the organizational culture of his own company with them. Anonymously or directly he could ask their employees what is the perception they have about the Company. After that ask what in their opinion may have generated this perception In this
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