Lecturer/Tutor: Patrick GOH Paper Count: 2.628 Due Date: 27 of September 2012 Date Submitted: 27 of September 2012 Executive Summary This report provides a critically analyse of a design elements of two different service providers, Juan Valdez coffee shop and Guzman & Gomez fast food restaurant. This also involves the Russell’s Model of Affect and how this model is relates to the service elements identified in the services providers. The report also provides some recommendations to service
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CONTEXTO Juan Valdez: * El icono de Juan Valdez se crea en 1957 como símbolo de la cultura cafetalera de Colombia, cabe mencionar que desde 9127 se había creado la Federación Nacional de Cafetaleros * El logo ingrediente mencionado como 100% café de Colombia que se incluía para el programa de Marketing fue creado en 1980 * Se posiciono como producto de café con valor agregado muy alto en el 2001 ¿Por qué fueron los modelos de negocios emergentes tan amenazantes al sector del café
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Colombia Starbucks the biggest coffee shop in the United States decided to expand their business to Colombia. Starbucks goal is to open around 50 stores by 2019. This is bringing a lot of positive and negative feedback to the Company Starbucks and to the country Colombia. This is happening because Starbucks will be competing with the biggest company shop of coffee in Colombia. According to the article Starbucks to Invade Colombia, Home of Juan Valdez, the Iconic Coffee Man by John Otis, says “Starbucks’
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will be competing over a coffee frontier whose peculiarities might seem unusual to outsiders, if potentially lucrative. Colombia, with a population of about 46 million, is far bigger than some of the other countries where Starbucks operates. And it’s an increasingly influential country, where a rising middle class can afford a $3 specialty cappuccino. But chains continue to face an uphill battle. Colombians have only recently begun to enjoy the high-end, high-quality coffee brewed by baristas in New
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Individual Product and Service Decisions 4.1.1. Quality level of Juan Valdez: Juan Valdez is an internationally recognized on the sale and distribution through retail and department stores, the best premium coffee brand in the world. The quality of its processes is certified through operations management, mentioned below: • Premium Positioning Category - Nielsen results: According to the latest Nielsen report, Juan Valdez ® Coffee is a leader in the premium category and is the main driver of growth
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MKT 533 Branding Strategy Cases Dr. Diane Badame Fall 2015 The price of this reader reflects a 20% discount on production costs, due to the early submittal of material by the instructor. Dear Student: Reproduction of copyrighted material, without prior permission of the copyright owner, particularly in an educational setting, is an issue of concern for the academic community. Unfortunately, the impropriety of much unauthorized copying is all too often overlooked by users in an educational
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premium coffee brand and which other strategies could be used to ensure a sustainable market position especially in the U.S. market. The suggestions are based on predominant conditions in the case from 2004. Ignacio Peluffo Dominique-Cristian Baumann Christian Albrecht Linda Koenig Octhavio Martins Marius Roder November 11th, 2013 1. What value has FNC created with its Café de Colombia Brand? Coffee is de facto a commodity like any other agricultural good. As such, coffee prices
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Starbucks Coffee: Penetration of the Ecuadorian Market “We changed the way people live their lives, what they do when they get up in the morning, how they reward themselves, and where they meet.” (ORÍN SMITH, Starbucks CEO) Introduction and brief history Starbucks success has changed gourmet coffee from a yuppie symbol status into a mainstream consumer good, and has created an American coffee shop market. Starbucks started on March 1971 on Seattle, Washington where it opened its first
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Back in 2004, there was a significant decline in the price of coffee. This called for the gathering of the coffee producing nations to get together to determine their best course of action on how to handle this decline. A 40 year low hit the coffee industry in 2001 and continued to remain low since. That resulted in hardships for the farmers and their families, as most children were pulled from school so that they could help on the family farm. Some of the countries that were hit extremely hard
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[pic] Coffee, Cooperation and Competition: A Comparative Study of Colombia and Vietnam Authors:[1] Adriana Roldán-Pérez Maria-Alejandra Gonzalez-Perez Pham Thu Huong Dao Ngoc Tien Research assistants (Colombia): Franz Xaver Riegler Stephanie Riegler Catalina Tabares Melissa Eusse Research assistant (Vietnam): Nguyen Thu Hang Table of contents List of figures 4 List of tables 4 Acronyms, abbreviations and definitions 6 Weights and measures 6 Abstract 7
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