Kaoru Ishikawa

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    Gscm 588 Final Exam

    Grading Summary These are the automatically computed results of your exam. Grades for essay questions, and comments from your instructor, are in the "Details" section below. | Date Taken: | 6/21/2012 | Time Spent: | 1 h , 39 min , 37 secs | Points Received: | 200 / 250  (80%) | | Question Type: | # Of Questions: | # Correct: | Multiple Choice | 10 | 8 | Essay | 6 | N/A | | | Grade Details - All Questions | Page:   | 1  2  |  1. | Question : | (TCO E) Suggested reasons

    Words: 2799 - Pages: 12

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    General Management

    GENERAL MANAGEMENT SUBMITTED TO: DR. K. ANAND REDDY SUBMITTED BY: NIRAJ KUMAR (ROLL NO.26) NIRANJAN KASHYAP (ROLL NO. 27) NITISH KUMAR (ROLL NO. 28) PHANIRAJ VARMA (ROLL NO. 29) PRATEEK KAPOOR (ROLL NO. 30) GENERAL MANAGEMENT Page 1 10 INNOVATIVE CONCEPT IN MANAGEMENT 1. Triple bottom line The triple bottom line refers to an accounting model in which environmental and social considerations are measured along with financial performance. The concept shifts corporate responsibility

    Words: 4389 - Pages: 18

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    Total Quality Management

    TOTAL QUALITY MANAGEMENT TOTAL QUALITY MANAGEMENT INTRODUCTION: Total quality management stresses three principles: customer satisfaction, employee involvement, and continuous improvements in quality. We shall take a look at what it involves being; the meaning of quality, cost of TQM, Evolution of TQM, Philosophy of TQM and quality tools for identifying and solving quality. Lastly, we shall describe the awards and quality certifications. DEFINING QUALITY According to Wiley (2005)

    Words: 3208 - Pages: 13

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    Mgc1 Study Guide

    Describe the concepts of strategic vision (intent), mission, and goals  Mission - An organization’s basic purpose and scope of operations Strategic vision – The long-term direction and strategic intent of a company Goals - A target or end that management desires to reach. Goals should be SMART - specific, measurable, attainable, relevant, time-bound Explain what a Core Competency means for an organization  Core Competence – A unique skill and/or knowledge an organization possesses that gives

    Words: 3105 - Pages: 13

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    Service Operations

    bring transformation Diagrammatic representation of major issues at Walkers Engineering . [pic] I would like to use fish bone diagram or cause and effect diagram developed by Kaoru ishikawa to elaborate the various issues at Walkers Engineering. Fish bone diagram or ishikawa diagram is used to list systematically all different causes that may give rise to single problem. It finally helps to find out the reasons that why a process resulted to failure.(saferpak.com) Source:

    Words: 6474 - Pages: 26

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    Adoption of Tqm in Project Organisations in Kenya

    UNIVERSITY OF NAIROBI COLLEGE OF EDUCATION AND EXTERNAL STUDIES SCHOOL OF CONTINUING AND DISTANCE EDUCATION DEPARTMENT OF EXTRA MURAL STUDIES MASTERS OF ARTS IN PROJECT PLANNING AND MANAGEMENT LDP 607: PROJECT TOTAL QUALITY MANAGEMENT TERM PAPER: ADOPTION OF TQM IN PROJECT ORGANISATIONS IN KENYA SUBMITTED BY: MARK NDIRANGU IRUNGU L50/76218/2014 On: 24TH April 2015 Assignment Submitted in Partial Fulfillment of the Requirement for the Award of Master of Arts

    Words: 3920 - Pages: 16

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    Customer Satisfaction as a Tool for Improving Tqm

    Chapter 1: Introduction 1. Total Quality Management / TQM: Total Quality Management is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services offered by an organization, requiring the involvement of management, workforce, suppliers, and customers, to meet or exceed customer

    Words: 4099 - Pages: 17

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    Conceptos Lean Manufacturing

    HERRAMIENTAS Y SISTEMAS PARA OPTIMIZAR LA PRODUCCIÓN Y LA LOGÍSTICA. CONCEPTOS LEAN MANUFACTURING ACTIVITY-BASED COSTING Un sistema de contabilidad que asigna costes a los productos basándose en la cantidad de recursos usados (incluso la cantidad de trabajo, materia prima, horas de la máquina y el esfuerzo humano) para diseñar, pedir o producir un producto. Contrasta con el cálculo tradicional de costes sobre estándares. CUADRO DE MANDD (ANDON BORRAD) Un dispositivo visual en una área de

    Words: 5365 - Pages: 22

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    Total Quality Management

    CHAPTER 4.0 REVIEW OF LITERATURE 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 Quality – Has Many Definitions Evolution of Quality What Quality Gurus Have Said The Concept of Total Quality Management The Business Processes and Quality Vendor Quality Human Aspects of Quality World Class Manufacturing Bibliography Foot Notes 89 CHAPTER 4.0 REVIEW OF LITERATURE 4.1 QUALITY – HAS MANY DEFINITIONS: It is true that Quality has a number of definitions. 4.1.1 Oxford Advanced Learner‟s Dictionary72 defines

    Words: 20033 - Pages: 81

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    Math 533

    TQM and Reinventing Government on the web-site for teachers and learners of English as a secondary language from a German point of view. [pic] Table of contents |Total Quality Management and Reinventing Government |HOME[pic]PAGE |[pic] |back to An introduction to QM |go on to: Committee:TQM Information |[pic] | |[pic] TOTAL QUALITY MANAGEMENT AND REINVENTING GOVERNMENT I. What is TQM? TQM is a new paradigm of management! TQM is both a philosophy and methodology for managing organizations

    Words: 4177 - Pages: 17

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