and just enjoy themselves. They unfortunately don’t consider the price of these times. Plane tickets, hotel stays, dining, and entertainment generally cost a month’s salary. The cost of these pleasures often leads to greater debt for the average family. Sometimes these debts aren’t paid until it’s time for the next vacation. Money can be spent on lavish hotels that are not worth the money. Many hotels that will
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Liability of the hotel keeper - Article 1039 of the civil code deals with this. However this is not the only article related to liability of the hotel keeper. The issue is important because it provides an analysis of a number of legal topics we have seen in our course, such as responsibility for damages, quantification of damages, non-cumul and so on. Article 1039 does not deal with personal injury of the guest. It only deals with damage to property. The general principles of the civil code deals
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Abstract This paper introduces the concept of guanxi neglect through a case study that describes the takeover of a formerly Chinese managed hotel by a western based, international hotel management company. Specifically, it covers the cultural conflict that occurred for employees trying to adapt from the former Chinese relationship (guanxi) based planned methods of hotel management to that of the more market oriented, management company. Conclusions that are drawn highlight cultural characteristics and
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…………………………………………………………………………………………………………… 29 Appendix ……………………………………………….…………..……………………………………………….. 30 CV ……………………………………………………………………………………………………………………….. 36 1. Introduction Front office, is often called the ‘Face’ of the hotel, always gives the guests the first and the most effective impression of the hotel. Evaluating the working performance of the Front Office normally includes two aspects, efficiency
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Hotel Continental In July 1989, Mr. Oscar Mendoza, owner of Triumph Tours read in the newspapers an advertisement for the leasing of Hotel Continental’s facilities. During the last six months, Oscar Mendoza has been seriously thinking about operating hotel to complement his travel agency business. Oscar Mendoza had been experiencing difficulties in getting hotel accommodation for his tour groups’ last year during the peak travel months of December, January, July and August. Hotel
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and good service at a fair price became a guiding principle for Hot Shoppes restaurants--and for Marriott International as it grew. The Growth Years 1957-1985: A World of Hospitality Marriott made a historic shift into the hotel business in 1957. The world’s first motor hotel opened in Arlington, Virginia, under the management of J. Willard Marriott’s son, Bill. Over the next 25 years, Marriott became a diverse global enterprise, and Bill Marriott became a visionary CEO whose leadership transformed
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TITLE Top Things to Do in New York for $5 or Less LEAD PARAGRAPH New York City is home to over 8 million people, over 400 subway stations, and almost 20,000 restaurants. 365 days a year, New York is brimming with activities: culture, sports, gastronomic, family-friendly, you name it. However, New York City tourists and locals often find that money in New York tends to rapidly disappear; how can it not, when there are so many exciting options on which to spend it? The truth is, as one of the most
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New Trends Over the past few months there have been a lot of articles on the relationship between technology and the tourism industry. There’s plenty happening, and so many things to be excited about and hopeful for. To summarize, here are five (5) ways that technology is set to transform the tourism industry. • Messaging According to data courtesy of a Skift report, it shows that across the social media sphere messaging has been the fastest-growing behaviour since 2010. Platforms such as WhatsApp
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Implication for managers The study has useful implication for managers of Information technology and hospitality management in the Ghana. Travel agents should develop encouraging strategies to motivate tourists to visit a destination. Tourism products should be properly displayed with clear and decent photographs for potential customers to view and interact. By this method potential tourists mind set can be influence to visit the environment. Destination managers from hospitality organizations should
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T3)3. Need to keep management at hotel (S4,S6,T3)4. Top chef and restaurant but staff not trained well causing complaints(S7,T5,T6)5. May become involved in price war if competitors lower prices (S5,T1) | Weaknesses1. Poor customer service2. Poor financial condition3. High management turnover4. Lack of proper training5. Lack of business facilities6. Paying high wages but still poor employee satisfaction7. Marketing not working (Bressner had never heard of hotel) | Weakness and opportunity1. Develop
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