Term report | Customer Service at Dunkin Donuts | Business Communication | | | 5/26/2014 | In a recent meeting, managers and supervisors for the company (your choice) where you work (your choice) expressed concerns about employees' customer-service skills. Moreover, they wondered whether the company should establish a specific set of customer service procedures— especially for new employees. They have asked you to investigate the customer service practices at other companies
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For most of its existence, Dunkin' Donuts' main product focus has been implicit in its name: donuts and coffee in which to dip them. First-time customers acquainted with this simple reputation were often overwhelmed by the wide varieties of donuts stacked end-to-end in neat, mouthwatering rows. Only in recent years has the company expanded its offerings to include breakfast sandwiches, previously the sole domain of fast food restaurants like McDonald's. None of Dunkin' Donuts' moves makes much difference
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[FIN 482: CASE STUDIES IN FINANCIAL MANAGEMENT: CHITRANGNA CHAUDHARY ROOSEVELT ID 900336721] November 06, 2015 Krispy Kreme Doughnuts, INC. 1. What can the historical income statements (case Exhibit 1) and balance sheets (case Exhibit 2) tell you about the financial health and current condition of Krispy Kreme Doughnuts, Inc.? The annual growth of Krispy Kreme donuts from Jan 2000 through Feb 2004 have been quite consistent. The income growth from 1999 2003 has more than 10 folds. However
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model and strategy to estimate future performance. The case provides forecasts made by financial analysts at CIBC, which will be used to identify and evaluate the assumptions underlying these earnings forecasts. 1. Analysts are predicting that Krispy Kreme will be able to perform highly effectively and continue to grow rapidly in the coming two years. Do you agree with their analysis? If so, why? If not, why not? 2. What factors did the CIBC analysts examine to forecast sales growth for KKD
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Krispy Kreme Financial Analysis Case Study ukessays.com /essays/economics/krispy-kreme-financial-analysis-case-study-economicsessay.php Introduction Krispy Kreme Doughnuts, Inc. is one of the world's leading retailers and wholesalers of doughnuts and packaged sweets. The company owns and franchises Krispy Kreme doughnut stores which make and retail varieties of doughnuts and a wide range of coffees and other beverages. It operates about 530 stores both locally and in foreign countries like
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Test Quiz: 1- Chapters 1-4 Test 1- Chapters 1-4 1. To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach County, Florida, that awards grade-school students a free doughnut for every A on their report cards. Creating this program was primarily the function of which management function? Which management function was used to create this program? A. leading B. controlling C. planning D. organizing E. focusing Points Earned: 1/1 Correct Answer: C Your Response:
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looked absolutely fabulous: soft, strong and all natural. Her lovely dark brown eyes looked well-rested behind a pair of sharp, "I have a brain AND I am cute" reading glasses. She had a neat figure that would make even the most gluttonous person reject Krispy Kreme in hopes of achieving that same flat stomach. She had such smooth and glowing dark brown skin. When I complemented her earrings, she thanked me & (I hate to admit) I was a teeny bit envious of her beautiful smile. I wondered for just a second
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interview and the hardest worker I have ever known is my husband Joey. He is employed at Sargent Tools where he is the youngest person out of four. It is a small business but they make tools for a lot of well-known companies like one of my favorites Krispy Crème Donuts. The tools that they make range from wrenches to pri bars to sockets to die bars, as well as many other tools. Joey has always been the type of person that could learn quickly on how to perform a task. Before he was employed at Sargent
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a product line targeted to this segment. To ensure market growth, Starbucks has repositioned one of its current products, the Frappuccino line, this product has been extended to include 3 new flavors; Double Chocolate Chip Crème, Vanilla Bean Crème, and Strawberries & Crème, introduced throughout the summer months. Faced with the challenge of entering a new competitive market Starbucks must compete to retain brand recognition of its primary products, yet increase awareness of its new product line
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Executive Summary Starbucks is the leading retailer and roaster for brand specialty coffee in the world. It has over 7,500 stores located worldwide. As Starbucks continues to expand, it will encounter all sorts of new product markets, with new and demanding customers for unique and appealing products. Starbucks has begun by introducing an extension of the Frappuccino line targeted to the non-coffee drinker. Entering this new market, Starbucks faces many challenges from having to compete to
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