內容（Subject/Topics） 1 101/09/13 Introduction to Case Study for Information Management 2 101/09/20 Information Systems in Global Business: 1. UPS, 2. The National Bank of Kuwait (Chap. 1) 3 101/09/27 Global E-Business and Collaboration: NTUC Income (Chap. 2) 4 101/10/04 Information Systems, Organization, and Strategy: Soundbuzz (Chap. 3) 5 101/10/11 IT Infrastructure and Emerging Technologies: Salesforce.com (Chap. 5) 6 101/10/18 Foundations of Business Intelligence: Lego (Chap. 6) 2 課程大綱 (Syllabus) 週次 日期 內容（Subject/Topics）
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Management / plymouth university | E- Commerce | PC303 | | Sonny Tella Leshie : SN/129122 | | | Table of Contents 1.0 Executive Summary 2 2.0 Introduction 2 2.0 E-Commerce 3 3.1 Benefits of E-Commerce 3 3.2 Limitations of E-Commerce 4 4.0 Features of E-Commerce 4 4.1 Ubiquity 5 4.2 Global Reach 5 4.3 Universal Standards 6 4.4 Richness 6 4.5 Interactivity 7 4.6 Information Density 7 4.7 Personalisation/Customisation 7 4.8 Social Technology
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divide and the potential impact of this machine compared to that of cell phones in developing countries? 4 Section B 5 1. Major factors driving internationalization of businesses. 5 2. Alternative strategies for developing global business 6 3. Using information systems to support different global business strategies. 7 4. Challenges posed by global information systems and management solutions. 8 5. What are the issues and technical alternatives to be considered when developing international
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names, address, dates, phone numbers, and weights. Kenneth Laudon and Jane Laudon claim “it all starts with the scannable-bar coded label which is attached to a package, which contains detailed information about the sender, the destination of the package, the recipient, and when the package should arrive. Customers can download and print their own labels using special software provided by UPS or by accessing the UPS website” (Laudon & Laudon, 2011). This case study also shows that before the package
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Facebook boasts it always will be. The estimated number of users/subscribers of Facebook at the time of this publication was stated to be over 1 billion (Laudon & Laudon, 2014). In 2011, the vast majority, eighty-five percent, of Facebook's revenue was derived solely from advertising sales with the remaining attributed to sale of Zynga games (Laudon & Laudon, 2014).Importantly, the revenue stream associated with Facebook’s success is leveraged on the collection of information provided by the users. Users
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Case Study #2: Facebooks Dilemma 1. What concepts in this chapter are illustrated in this case? The concepts that the case study entitled, “Facebooks Dilemma” highlights out of chapter 10 of Management information Systems: by Kenneth Laudon & Jane Laudon are based around what is identified as Electronic commerce. Electronic commerce is the use of the internet and the web to perform business transactions more specifically, to perform commercial transactions between organizations and individuals
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industries are really concerned by the Internet revolution. Indeed, most of their bricks and mortar business is being challenged by the e-commerce. For instance, in 1999, fifty percent of the travellers around the world have already used an e-ticket[3] according to Economic statistics in the
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.…………………………….2 The Existing System (Critical analysis and evaluation)…………………..………………2 Part A: Systems Analysis………………………………………………………………….4 1. Problem description……………………………………………………………….4 2. Feasibility Study………………………………………………………………….5 3. Cost Benefit Analysis……………………………………………………………..6 4. Information Requirements………………………………………………………...7 Part B: Systems Design and Development………………………………………………..8 2.1 Proposed IT Infrastructural Design (Hardware and Software)……………………8 2.2
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A wiki is included in the category of second-generation interactive services referred to as Web 2.0 (Laudon & Laudon, 2012). Businesses are increasingly seeking these services as they Wiki 3 are relatively cheap, and they engage employees or customers in social participation. “Today’s businesses
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Management Information Systems 13e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 9 ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE SYSTEMS Evolution Homecare Manages Patients with Microsoft Dynamics CRM CASE 2 VIDEO CASE Systems SUMMARY: Evolution Homecare used Microsoft Dynamics CRM to improve delivery of its home health services. Benefits have included productivity improvements, enhanced inventory management, better resource planning, and more effective reporting
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