Introduction “Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long.” (As cited in Customer Service – 8 Rules For Good Customer Service 2009.) Excellent customer service is one of the key necessities that a business must have to run a successful enterprise. Businesses in today’s world are changing, especially
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Factor Analysis in SPSS To conduct a Factor Analysis, start from the “Analyze” menu. This procedure is intended to reduce the complexity in a set of data, so we choose “Data Reduction” from the menu. And the choice in this category is “Factor,” for factor analysis. This dataset gives children’s scores on subtests of the Wechsler Intelligence Scale for Children (WISC-III). The Wechsler scales are scored to give you a “verbal” and a “performance” IQ. The question is whether we can reproduce
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excess of more than 5 times. Thus, it is important these ground operation incidents are reduced. Ground operation incident, occurs primarily due to human errors. Possible common reasons include insufficient training, complacency and environmental factors. There are also no detailed legislations in place to regulate the industry, unlike Maintenance Repair Overhaul (MRO) organisations, which is governed by the Civil Aviation Authority (CAA) of UK. Since human errors aren’t a new problem, many researches
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The Dirty Dozen The company I work for is very big on human factors, as we all have to go through training for it when we first get hired on. And one specific part of human factors they focus on is the aviation "Dirty Dozen". I bring this up because it is a large part of what the Safety Management System (SMS) uses when investigating an aircraft maintenance damage incident. The aviation Dirty Dozen are: fatigue, stress, complacency, communication, awareness, distraction, lack of knowledge,
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plays huge role in the beauty industry and it can be internal or an external factor. First impression and image matters in this industry, being noticed has a great impact. It is not just a word of mouth industry, using all resources available must be utilized such as a website, Facebook, Instagram, and smart phones. This way Mega Salon can keep current reviews and comments. Legal and regulatory practices are external factors, which for Mega Salon can be strength or a weakness. Mega Salon or any other
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start the motor by using the three phase AC power supply. 3. Measure the speed, armature current, excitation current, power factor and input power from 0 N.m until 2.5 N.m, including the rated torque/load value of 1.72 N.m. 4. Then, calculate the output power, reactive power and efficiency based on the measurements. 5. Represent the speed, armature current, power factor, output power and efficiency as functions of torque/load in a single graph and indicate the rated load on the graph. Analysis
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the workers is an investment which is equally worthwhile as that of capital.’(Woodhall, 1997) Beeker (1993) asserts that ‘education and healthcare are a key to improving human capital and thence increasing the economic outputs of a nation’. These factors are the ones stressed by the human capital theory and this shows that the human capital theory recognises the need to invest in human capital inorder to generate worthwhile returns. The human capital theory brings out the value that the workers have
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A STUDY AFFECTIVE FACTOR EXTRACTION USING METHODOLOGY FOR KANSEI ENGINEERING Tsung-Hsing Wang Department of Life Product Design, SHU-TE University of Science and Technology, Taiwan ROC Email: ch8136@stu. edu. tw Abstract In recent years, the study affective factor selection (AFs) for Kansei engineering (KE) has been an important issue in the industrial design field. Consumers’ affective responses (CARs) are usually presented in the form of a choice of adjectives. Based on the KE concept
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Threats……………………………………………………………..6 PESTL Analysis………………………………………………………………………………...7 i) Political factor analysis……………………………………………………………..7 ii) Economic factor analysis……………………………………………………………8 iii) Social factor analysis………………………………………………………………...8 iv) Technological factor analysis………………………………………………………..9 v) Environmental factor analysis………………………………………………………..9 vi) Legal factor analysis…………………………………………………………………10 Strategies used by Apple…………………………………………………………………………10 i)
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Title Of Project: Automatic Power Factor Controller Submitted by: Serial | Name Of Student | Contact Number | Mail ID | 1 | Satvik Jani | 7828361008 | satvik.9.7@gmail.com | 2 | Shreya Deoras | 7587069822 | mail_me_shreya@yahoo.com | 3 | Priya Dubey | 8827876275 | priya281091@yahoo.com | 4 | Seema Sahu | 9691466951 | Seema06sahu@gmail.com | Abstract: In view of constantly rising power tariff & penalties imposed by the State Electricity Boards / Utility
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