The TQM Magazine Emerald Article: A new framework for managing change J.S. Oakland, S.J. Tanner Article information: To cite this document: J.S. Oakland, S.J. Tanner, (2007),"A new framework for managing change", The TQM Magazine, Vol. 19 Iss: 6 pp. 572 - 589 Permanent link to this document: http://dx.doi.org/10.1108/09544780710828421 Downloaded on: 16-08-2012 References: This document contains references to 20 other documents Citations: This document has been cited by 10 other documents To
Words: 7152 - Pages: 29
Hard Rock Café Case Study GSCM-206 Managing Supply Operations 1. Identify the strategy changes that have taken place at Hard Rock Café since its founding in 1971. Hard Rock Café is a globally recognized brand. Since its founding in 1971, Hard Rock Café has made continuous improvements and upgrades to bring the brand to where it is today, changing with the times and markets. Hard Rock started as a London Café serving classic “American” food and eventually became a “theme”
Words: 1073 - Pages: 5
TABLE OF CONTENTS: INTRODUCTION 1 1. CREATIVTY TOOLS, INNOVATION MANAGEMENT & FINANCIAL SERVICES 1 2. RBS INTRODUCTION 3 2.1 RBS Innovations 3 2.2 RBS Creativity Tools 4 3. SANTANDER INTRODUCTION 5 3.1 Santander Innovations 5 3.2 Santander Creativity Tools 6 4. SUGGESTIONS FOR FURTHER CRETIVITY TOOLS 6 FINDINGS AND CONCLUSIONS 8 REFERENCES 9 INTRODUCTION The aim of this report is to introduce the latest innovation end products and service and identify and describe creativity
Words: 2759 - Pages: 12
State University, 210 HESW, Stillwater, OK 74078-6173, USA Received 27 February 2004; accepted 4 March 2004 Abstract There is a growing emphasis on building and managing brand equity as the primary drivers of a hospitality firm’s success. Success in brand management results from understanding brand equity correctly and managing them to produce solid financial performance. This study examines the underlying dimensions of brand equity and how they affect firms’ performance in the hospitality industry—in
Words: 9223 - Pages: 37
MANAGING INFORMATION QUESTION: For an organisation, or part of an organisation with which you are familiar: Analyse the information requirements of the organisation or part organisation, and prepare a proposal for improvement of the supply and use of information within the organisation of part organisation, identifying any new information systems required. You should include a business justification for your proposals and an implementation approach. CONTENTS MANAGING INFORMATION 1
Words: 6158 - Pages: 25
“normal” or being “special”: a difficult choice for hotel operators Can being conventional be equally attractive to hotel customers as fashionable design hotels? Managing a multicultural workforce and multicultural customers What steps should management take to ensure that multicultural teams work effectively together in a hospitality environment? Managing emotional labour Is dealing with emotional labour profitable? Selling hotel rooms through multiple channels: opportunity
Words: 384 - Pages: 2
of financial information such as sales, labor expense, or cash; also can refer to a specific customer who owes the business money for credit purchases. Acquisition The process of buying another firm or business unit; a method of direct investment that allows a firm to gain country and market-specific knowledge without incurring a long and costly learning process. Advertising Mass communication with customers or prospects, usually through public media. Agribusiness Any business organization that supplies
Words: 7892 - Pages: 32
Course: Financial Analysis and Decision Making MBA730 Instructor: Marlena L. Akhbari Wright State University Finance and Financial Services McGraw-Hill/Irwin =>? McGraw−Hill Primis ISBN: 0−390−42334−3 Text: Case Studies in Finance: Managing for Corporate Value Creation, 4/e Bruner This book was printed on recycled paper. MBA Program http://www.mhhe.com/primis/online/ Copyright ©2003 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except
Words: 54708 - Pages: 219
of the case revolved around coordination problems, spillover problems and value creation and capture (technology without a business model). * In conclusion, we should be: * Concerned if success requires all parties to move at once: the coordination problem * Concerned if the plan requires a third party to make an investment that benefits the industry as a whole: the spillover problem * Alert for value creation and capture problems * To avoid this situation, O&W needed
Words: 1094 - Pages: 5
divisions named 1) Corporate banking, 2) Retail banking, 3) Treasury, 4) Small & Medium Enterprise (SME). At present the Bank operating its business by 26 Branches. BRAC Bank is the first local commercial banks that proving online banking service to its customers from the very beginning of its starts. BRAC Bank, for the first time among local commercial banks, starts providing loan facilities to small and medium trading, manufacturing and service oriented enterprises all over the country. BRAC Bank
Words: 5824 - Pages: 24