Managing Change Initiatives: Fantasy or Reality? The Case of Public Sector Organisations Ebrahim Soltani University of Kent Business School, Canterbury, UK Pei-chun Lai University of Strathclyde Business School, Glasgow, UK Abstract It is becoming a commonplace statement that change initiative programmes are key tools to organisational long-term success. To this end, the last two decades have witnessed a surge of interest in the take-up of various change initiative programmes. Organisational
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Bangalore - 560011. India. e-mail: bhojaraju.g@icicionesource.com ABSTRACT This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as reuse need to be encouraged and recognized
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performance) - 1945-1979 HR focus was on Personnel Management - making sure employees comply with law…conditions - 1980-1990s HR focus was on management of human capital Strategic Human Resource Management (SHRM) - Plans activities for organisations to achieve its goals - To receive ultimate employee performance, they need to be linked to organisational goals and strategy - Achieved by consistently influencing employee attitudes and behaviours - HRM policies are linked towards organisational
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(1.0) Introduction. Managing organisational change one believes is like running a household. There is going to be the members of the family who will resist the change and those who will embrace the change. It is said that managing organisational change involves processes and tools for managing the people within the organisational. It was necessary for Corus to have change management employed as there was the need for becoming more competitive and to reduce or even close the gaps between European
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Resolution Process (PRP)” in line with the Lean Enterprise - A business system for organizing and managing product development, operations, suppliers, and customer relations. Problem Resolution Process (PRP) – a process with the intent of providing a mechanism for organising, maintaining, and tracking the resolution of problems that cannot be resolved at the “individual” level in an organisation is being considered as the sensitive project discussed in this report. It is supposed that the project
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Unit 1 – The Business Environment P1 To gain this pass, I will need to describe two business organisations one being a profit making organisation the other one being a non-profit organisation and to examine there differences in purpose and ownership. The two organisations that I have chosen are Tesco PLC and Bromley College. Tesco PLC Tesco PLC is one of the largest retail supermarkets in the UK. It is a Public limited company as it has many shareholders within the company as shares
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EXECUTIVE SUMMARY Operations Management plays a vital role in all the forms of organisation. Lack of operations management can lead to the failure of the business. In the following report we discuss the world’s largest automobile industry the Toyota Manufacturing Company and also some of the various principles with description and are useful in the operations management such as Just in Time, kaizen, vertical Integration, Toyota Production system and the Vertical Integration. These principles play
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comprehensive introduction to Operations Management as practised in organisations. It provides an overview of key aspects of operations management from both manufacturing and service sectors’ perspective within modern organisations. The module considers operations strategy in the broadest sense. The broad aims of the module are: * To develop and introduce and develop a critical understanding operations management for modern organisations in a variety of sectors of activity; * To consider operations
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packet of services to their costumes: standard delivery services, UK next day delivery, international air express, international road express and opportunity to add insurance cover for fragile or valuable items, or to use online booking system where people can send the occasional parcel without opening any kind of account or having a formal arrangement with the company. “The national network is supported by dedicated account management and costumer services team, which benefits our customers by working
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Why is change management important? A business case for developing an approach to managing change within organisations www.maventraining.co.uk І 020 7089 6161 © Maven Training Ltd 2012 Summary • This presentation has been written for anyone who is trying to persuade their colleagues that applying a structured approach to change management is a good thing! • I have provided a couple of my favourite quotes about the importance of change, as sometimes the views of others can be more persuasive
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