course of the program I had to perform several duties. (1.2) Origin of the Report : As I am doing intern in GrameenPhone Customer Service Devision so I think to work on eCRM is a good field for me to acquire knowledge, how can eCRM help to give best service. As per my course instructor instruction I have submitted my report which is about “eCRM, and eCRM practices in Grameenphone and its impact”. I choose this topic because at present time, we know the most growing industry in our country is
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different companies are providing mobile phone connections in Bangladesh. In comparison to the big population it is becoming a huge market for mobile phone service companies. Every company is trying to provide as much facilities as possible to do marketing campaign in many ways they have available in their hand. TM International (Bangladesh) Limited is formed a huge demand in this sector. The company known as ROBI across the country has more than two million subscribers both in prepaid and postpaid
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OF THE PRACTICE AND APPLICATION OF "STEALTH MARKETING” THROUGH CUSTOMER RELATIONSHIP MANAGEMENT & THE FRONTIER OF COMPETITIVE DIFFERENTIATION (GRAMEENPHONE PERSPECTIVE) By Tarannum Binte Shaheed ID: 081 044 030 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration Fall 2012 NORTH SOUTH UNIVERSITY February 2013 1 AN ANALYSIS OF THE PRACTICE AND APPLICATION OF "STEALTH MARKETING” THROUGH CUSTOMER RELATIONSHIP MANAGEMENT &
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Partial Fulfillment of the Requirements for the Degree of Bachelor of Business Administration -N SU .C O “An Analytic Study on Training and Development Process of GrameenPhone Ltd.” M 1 INTERNSHIP REPORT ON C ol le ct ed An Analytic Study on Training and Development Process of GrameenPhone Ltd. Fr om :E -N SU .C O M 2 May 6, 2011 Mr. R. Tareque Moudud Director, Office of Placement and Alumni (OPA) American International University- Bangladesh
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Creating a kid-friendly Internet for Malaysia Five-point-two million child surfers will be riding the Internet’s waves in Malaysia by 2017. A reality of an increasingly digitalized world to be embraced or a critical cause for concern? The learning resources that an Internet connection offers young minds are not to be underestimated, but on the same token, how are kids kept from stumbling into the Web’s darker corners? “Malaysians are actively working out a solution to this. DiGi and our global
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the competition it faces into consideration; most times analyzed through a SWOT analysis. There are a number of ways in which the human resource functions can help a company to create more value. This function ensures that the company has the right mix of skilled people to perform its value creation activities effectively. Telecommunication Company in Bangladesh: Bangladesh has a huge potential in Wimax and submarine cable which is a new technology in the country and has attracted the foreign
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“Service awareness status of Grameenphone subscribers which leads a better customer experience" BRAC Business School Internship report on “Service awareness status of Grameenphone subscribers which leads a better customer experience" Submitted To SYEDA SHAHARBANU SHAHBAZI Senior Lecturer BRAC Business School BRAC University Submitted By ANIMASH MALLICK ID: 07204039 S U B M I S S I O N D A T E: JANUARY 16, 2012 Letter of Transmittal 16th January, 2012. Syeda Shaharbanu Shahbazi
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CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH. by Faisal Rezwan ID: 0220227 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH September, 2007 CUSTOMER PERCEPTION OF THE IMPORTANCE OF VALUE ADDED SERVICES PROVIDER BY THE VARIOUS MOBILE PHONE OPERATORS IN THE CONTEXT OF BANGLADESH.
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BRAC University INTERNSHIP REPORT ON CUSTOMER SATISFACTION OF GRAMEENPHONE LIMITED BRAC Business School BRAC University 66, Mohakhali,Dhaka Submitted To Mahmudul Haq Assistant Professor BRAC Business School BRAC University Submitted By Md. Harun-Or-Rashid Student of BBA BBS Department ID: 08304114 Date of Submission: 25th September 2010 Letter of Transmittal Date: 25th September 2010 To Mahmudul Haq Assistant Professor BRAC Business School
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Recommendations 22 Exhibit 23 Reference 27 Executive Summary I am going to conduct a research project on “Effectiveness analysis of an IMC plan – analysis on DJUICE”. Integrated marketing communication is integration of all marketing tools, approaches, and resources within a company which maximizes impact on consumer mind and which results into maximum profit at minimum cost. It aims to ensure consistency of message and the complementary use of media. To
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