INDIAN HOTELS INDUSTRY Consumer confidence low; revival contingent on global environment QUARTERLY REVIEW March 2012 ICRA expects the Indian Hotels industry to finish 2011-12 on a weaker note with subdued pricing power eroding margins. Although some revival in operational metrics was witnessed during late 2010-11, the industry continued to lack the pricing power to drive out of its current stagnancy. Globally weak macroeconomic scenario, the European sovereign debt crisis, geo-political turmoil
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Ronald Korrub Abstract Far in the South Pacific Ocean there is an Island called Kava. This Island is not very big but the government of that island wanted to grow their tourist population, so they have called on Marriott Hotel Company to build a resort. Marriott CEO Bill Marriott has called me (Nik), Chris, and Alex in to his office to let us know about our latest project. When we reached Kava’s airport we meet with the Governor and he greeted us along with his staff. The governor appointed us
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“Quality at the Ritz-Carlton Hotel Company” Case Summary [pic] Ritz-Carlton Hotels, California, USA Short Description of The Case Company History Ritz Carlton merupakan merek sebuah hotel mewah yang saat ini mempunyai 71 properti di kota-kota besar di 23 negara. Ritz Carlton juga mempunyai lembaga pelatihan dan pusat kepemimpinan yang dibuat oleh pimpinan Ritz Carlton, Leonardo Inghilleri. Lembaga ini telah melatih sedikitnya 50 ribu perusahaan di seluruh dunia. Sejarahnya, nama Ritz
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and analyze Marriott Mobiles, mobile feedback system with respect to these characteristics. Characteristics Cost Time span Use of interviewer probes Ability to show concepts to respondent Management control over interview General data quality Ability to collect large amount of data Ability to handle complex questionnaires Mobile Feedback Low Fast No Yes N/A Moderate Low to moderate Low 2. What are some of the disadvantages of the mobile-based survey that Marriott created? This
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2087 JUNE 15, 2007 CHEKITAN S. DEV LAURE MOUGEOT STROOCK Rosewood Hotels & Resorts: Branding to Increase Customer Profitability and Lifetime Value Introduction For nearly 25 years, Rosewood Hotels & Resorts (Rosewood), a private hotel management company, sought to build a global reputation with iconic luxury hotels such as The Mansion on Turtle Creek in Dallas and The Carlyle in New York—trophy properties so distinctive, each could thrive on its own name, without any “corporate” identification
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of the work experience itself and the cultural context in which it occurs. Many companies are finding that providing a productive, flexible and dynamic work environment can be a critical asset in attracting and retaining valuable employees. The hotel industry experiences high turnover if compared against a benchmark of Best Practice Forum's Benchmark Index of 26.5% by Horwath Consulting. Caterersearch, (2009) first benchmarking exercise reported an average annual staff turnover of 33.4%. That
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Management, Inc.’s hotel background has not been at the expected levels since 2008. With the decline in travel from the leisure market (families and vacation type travel), it is important that Palmer-Gosnell Management retain a dedicated sales effort in order to remain competitive in the hotel market. The things to consider are the increasing costs to operate the hotel, the decreasing marketing budget allowances, and the slow travel markets that are over saturated with hotel rooms. Having a dedicated
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Marketing Anthony Petitte Anthony Petitte Introduction The following case concerns Hilton’s reward program for its guests, the Hilton HHonors, and the possible implications after the introduction of a different reward program introduced by Starwood Hotels and Resorts Worldwide Inc. Many companies in different industries use the loyalty reward program as a form of marketing tool to reward their loyal customers. By doing this, they are able to retain their customers and attract other potential customers
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A MODEL OF OPTIMAL INTERNATIONAL MARKET EXPANSION THE CASE OF US HOTEL CHAINS EXPANSION INTO CHINA E. Hachemi Aliouche, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA and Udo Schlentrich, Ph.D. Associate Professor, Hospitality Management Whittemore School of Business and Economics UNIVERSITY OF NEW HAMPSHIRE, USA ABSTRACT: Departing from the explanatory and descriptive approaches common in many of the academic studies
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Introduction The hotel industry has been strongly growing recently, overcame many events to make us believe that they will not stop adapting to the new environments. Practicing economics activities helps the industry to explain the change of the environment and plan the solutions in the most efficient way. In this report, I will state two of the most recent events which are the mass migration to Europe and also with the term sharing economy, together with its impacts to the hotel industry under
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