10 franchises leading the pack. Here, we highlight their strategies for success and goals for the upcoming year. 1. Hampton Hotels Image credit: Hampton Hotels Culture may not be the first thing you consider when choosing a hotel. But at Hampton Hotels, a culture of hospitality, aka “Hamptonality,” is an invaluable commodity, and it’s the reason the company tops the Franchise 500® for the fourth time in five years. It’s a system-wide attitude toward providing friendly service and, on a more
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RELAX INN The goal of Relax Inn Motel is to provide temporary lodging, restaurant, bar and convenience shopping by creating a differentiated experience capitalizing on personal service, the at home feeling of every rooms, and its unique location in one of the busiest part of Nueva Ecija. We plan to be more than a great lodging, restaurant, and bar. We plan to create an environment of pampered luxury that enables our customers to feel like leaving from their homes even from miles apart. Expanding
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How might the attractiveness of the hospitality industry, as proxied by the share of rents accruing to its firms, differ from one institutional setting to the next, even though the technical determinant of structure, i.e., the scale of economies, entry barriers, product and services may be identical? The hospitality business in one of the largest industries in the world and it is clear why it is a very attractive market to enter. The entire hospitality industry is comprised of many different
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the Airlines shuttle to my scheduled hotel. But that day was unlucky for the bad weather result in the flight delay. Anyway... my shuttle gets delayed several hours at Boston (insert sarcastic look of shock) and I end up getting into Boston around 1:00am. Then the fun really started, because "the Big Dig" was still in full shovel and even at that time of night/morning, it took nearly 2 hours to get from the airport to the hotel. Brutal. So, I get to the hotel at 3:00am, needing to be ready to deliver
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feed back from hotel managers. They have not considered if the ERP would be in line with their business focus and would help in achieving their business goals. The vision was to get information technology to support the top management in controlling branding, marketing and operations. The entities of the company puts a strain on the information collection process and also in deciding what information need to be collected as the resorts deals with tours and conferences and the hotels have direct
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Teamwork in the Hospitality Industry Teamwork is the primary gear that enables any business to run smooth and efficient. In this paper, the role of teamwork in regards to the food and beverage industry, entertainment, and accommodation will be discussed. Outcomes will be considered, and results of effective teamwork will be analyzed. Ultimately, each component of the industry will be examined in order to conclude how teamwork makes these businesses tick. 1. Food and Beverage The food and beverage
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planning process are “Starwood Meeting Concierge”, hotel managers, and staff. These key employees are responsible for hotel planning, meetings, and reservations requirements for the hotel and meeting room. The output of Starwood meeting planning is to provide a well-planned and successful meeting to meet the customer’s needs or expectations. 1. How does the meeting planning process at Starwood interact with the following core processes in their hotels? a. Customer relationship (internal and external)
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accommodations for a group of 85 or possibly more people for either December 15 through 19 or January 12 through 16. To accommodate everybody accordingly we will need approximately 50 rooms so that all the company employees feel comfortable. Would your hotel be able to accommodate such a large group? If so, there are a couple of other questions on mind that I have about planning a stay at your resort: * Is there a discount for a group rate? * Does the resort offer shuttle services in transporting
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A study on the factors of High Labour Turnover within the Hotel Industry in Johor Bahru 1.0 Introduction The hotel industry in Malaysia was considered the second highest industry that contributed to the national GDP. A report from the Malaysia Insider (2010) stated that 9% of the country’s GDP is contributed by this industry due to the increasing numbers of tourists visiting the nation. This can be seen from a 2010 report by the MTPB which showed 16.4 million tourists arrived in 2005, later the
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goes to visit her husband. Her husband was in the army and was released from a hospital. The girl’s name is Muriel and her husband’s name is Seymour. She goes to visit husband at a hotel. While she is at the hotel, her husband is out on the beach. Muriel had a phone conversation with her mother while she was in the hotel room in which her mother showed how worried she was about Muriel. Muriel’s mother begins to ask her if her husband has started acting weird yet. She also insists for her to come
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