Summary This case is about the recalls of 2007 by Mattel Toys produced in China due to lead found in paint used to produce the toys and due to loose magnets that could cause serious injury to children if ingested. Mattel blamed the lead paint problem on its Chinese suppliers who had subcontracted with other suppliers. The media storm around the recalls caused a loss of consumer confidence in the “Made in China” brand. Chinese officials felt that Mattel unfairly blamed Chinese suppliers for all
Words: 984 - Pages: 4
Management report on supply chain management and quality management ---based on a case of Mattel recall scandal 1. Introduction Experiencing a steady growth, global toy industry has attracted many research in studying this field, in which one of the largest toy manufacturers Mattel Inc. suffered from a recall scandal in 2007. This essay directs at exploring reasons that lead to Mattel’s operation failure in this scandal regarding two key frameworks in global operation management, namely
Words: 2770 - Pages: 12
Mattel Recalls 2007 Communication Implications for Quality Control, Outsourcing, and Consumer Relations [ABSTRACT] In August 2007, America's largest toy manufacturer announced the first of what would become five recalls involving 21 million toys—most of which were manufactured in China. This case study and teaching note examine a corporate response to a global crisis and consider the unique communications challenges facing a corporation that operates in an international, crosscultural arena. The
Words: 11242 - Pages: 45
& Society Final Draft October 21, 2014 Case Study 5: Mattel & Consumer Protection In 2007, Mattel, a global leader in the design, manufacture, and marketing of toys, issued a voluntary recall of 1.5 million Chinese-made toys. A majority of as a result of such carelessness, children’s health and safety were at great risk due to poor toy design, such as loose magnets, and substituting lead free paint for a fatal amount of lead paint on Mattel’s toys to cut corners and save money. As consumers
Words: 1166 - Pages: 5
INDIVIDUAL CASE STUDY PRESENTATION ON MATTEL This is an ‘open-book’ presentation that is designed to assess your ability to apply the essential theories, principles and techniques of supply chain and operations management to a realistic business situation. The questions will draw on material from the other modules in the MSc Supply Chain Management programme. You will be expected to demonstrate your knowledge and understanding of relevant theoretical principles, concepts and techniques; to
Words: 8284 - Pages: 34
Mattel’s Chinese Sourcing Crisis of 2007 Bob Eckhart, CEO of Mattel (US), had a problem Mattel had discovered on July 30 that a number of its toys manufactured in China contained lead paint The following month had seen a series of recalls, rising political tensions between the United States and Chinese governments, and a suicide But no company had been in China longer than Mattel; the original Barbie had been created there in 1959 Mattel had a depth of experience and a longevity of relationships
Words: 962 - Pages: 4
Mattel Cynthia D. Marshall BUS 250 Armando Nunez April 16, 2012 Mattel Mattel started its business in 1945 and company was incorporated in 1947. Company became publicly held in 1960. In 2007, with turnover of $5.6 billion and net profit of $592 million, Mattel was global leader in design, manufacturing and marketing of toys. At that time, Mattel employed more than 30,000 employees and company was selling products in more than 150 countries. Mattel’s portfolio of toys include some of the best selling
Words: 2313 - Pages: 10
Mattel Toys. Just the thought of those two words brings to mind fun, a trusted brand, and children playing happily. Right? Maybe not. In 2007 there was a massive recall of toys, eighty-percent of which were made in China and coated in leaded paint (Lawrence/Weber). These were toys for little children. Little children usually put toys in their mouths, the toys get slobbered on, the leaded paint chips, little children obviously eat the paint chips and little children get become very ill. While Mattel
Words: 975 - Pages: 4
Table of Contents Case 1 Petrobras 3 Case 2 Mattel Toxic Toys – Dangerous Play 3 Case 3 Discrimination in sports – «Williams Brothers» 5 References 5 Introduction In this essay I want to analyse three cases, connected with unethical behaviour in Business. First two cases cover company-wide wrongdoings in big and well-known companies, as Petrobras and Mattel. And the third one is individual-wide case about gender discrimination in sport. Thus, according to these three cases, importance of ethics
Words: 745 - Pages: 3
magnet pieces on many of Mattel’s toys which caused one death and 19 injuries. With both crises combined, Mattel recalled over 19 million toys; 1.5 million from the lead paint incident. On June 8, 2007, Mattel was told that there was lead in the toys’ paint that violated the Lead Poisoning Prevention Act of 1971. The CEO ordered an investigation in China which lead to the cancellation of the licenses of two Guandong-based companies to export which were linked to the recalls. After the investigation concluded
Words: 671 - Pages: 3
