Religion and Ethics in our Modern Society, 2012 By Dr H Ndlovu Definition and Nature of Christian Ethics Ethics is derived from the Greek word “ethos” that is also comes from another word “ethika.” Ethika means norms, conventions, values, customs the society. Thus ethics is a discipline that examines one’s moral standards or the moral of a society. These are absorbed from family, church and friends. Why Study Ethics There are nine reasons why human beings have to study ethics. 1. Human beings
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challenges, and discuss their ethical responsibilities. Describe the important characteristics of information technology (IT) as a key organizational resource. Define competitive advantage and illustrate the role of information technology in supporting competitive advantages and business vision. Discuss the impacts information technology can and will have on your life. INDUSTRY PERSPECTIVES 7 10 Timely Information: From 48 Hours to Just 20 Minutes Always Remember: Business Drives Technology A More “CustomerOriented”
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Chapter 2 Goals, Values and Performance Test Bank True/False Questions 1. Value refers to the amount of money that customers are willing to pay for a good or a service True Page: p35 2. A firm’s Value Added is the difference between the value of its outputs and the total costs of the inputs purchased by the firm to provide these outputs True Page: p35 3. One way of creating value by a firm is its “Commerce” activity, which transforms raw material and intermediate
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Determine the potential of its resources & capabilities in competitive advantage 4) Locate an attractive industry 5) Select a best strategy 3. Vision, Mission Vision is picture of what the firm want to be & achieve [Microsoft: A computer on every desk, running Microsoft software] Mission: Identify the firm’s purpose & reason for existence [3M: Innovative solutions to problems] 4. Stakeholders Individuals and group who can affect & are affected by the firm. Three classifications: Capital
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John Wiley & Sons, Inc. David L. Kurtz University of Arkansas Louis E. Boone University of South Alabama BUSINESS 14TH EDITION Contemporary . . . at the speed of business “The 14th edition of Contemporary Business is dedicated to Joseph S. Heider, who brought me to John Wiley & Sons. Thank you, Joe.” —Dave Vice President & Executive Publisher Acquisitions Editor Assistant Editor Production Manager Senior Production Editor Marketing Manager Creative Director Senior Designer Text Designer Cover
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1. Explain how operations management activities affect the customer experiences described in the Museum of Science and Industry anecdote at the beginning of this chapter. What “moments of truth” would a customer encounter? Operations Management, focuses on the goods, service and processes in creating customer experiences and satiations. This is done by job design and customer flow, the importance of service management skills, creating a demand, capacity and staff/show scheduling, employee training
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Introduction Culture has a major influence on international and local businesses. Firms today have to deal with the reality of cultural diversity not just on the international business scene but also within their organizations. Understanding this diversity and successfully interpreting it helps to realize and take advantage of the opportunities provided by globalization. Analyzing the cultures of triumphing companies and countries helps to compare, contrast and learn from their path to glory. Based
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Chapter 01 What Is Strategy, and Why Is It Important? Multiple Choice Questions 1. | Keeping in mind Apple's competitive advantage, which of the following products was introduced by Apple in 2007? A. | iPad | B. | iPhone | C. | iPod | D. | iTunes | | 2. | _____ is best described as an integrative management field that combines analysis, formulation, and implementation in the quest for competitive advantage. A. | Supply chain management | B. | Integrated
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the owner of a small hotel chain on the island of Put-In-Bay, Ohio. This organization currently has three hotels, two condos, a large house, two bars, and a fleet of approximately 250 golf carts for rent underneath the owners control. This is a business that has been built from the ground up around its two most successful businesses, Put-In-Bay Resort and Conference Center, which has the largest pool bar on the island, the Blue Marlin Bar and Grill, and Edgewater Golf Cart Rentals. By developing
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C H A P T E R 1 The Nature and Scope of Managerial Economics chief of Omaha, W arren E. Buffett, the renowned chairman andstartedexecutive officerpartnership Nebraska-based Berkshire Hathaway, Inc., an investment with $100 in 1956 and has gone on to accumulate a personal net worth in excess of $30 billion. It is intriguing that Buffett credits his success to a basic understanding of managerial economics. Berkshire’s collection of operating businesses includes the GEICO Insurance Company, Buffalo
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