against the risks of a commodity being viewed as replaceable or interchangeable. In Exceptional Service, Exceptional Profit, Leonardo Inghilleri and Micah Solomon share a variety of techniques pioneered by the Ritz-Carlton hotel chain, Netflix movie rental service, and other companies that have earned a loyal customer base. From mastering the four elements of customer satisfaction to handling service failures to personalizing the online experience, organizations can make the shift from reactive to
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State of Security Westfield Shopping Town By: Jeremy Howell ITT Tech CJ261 I. Introduction In this report you will find information collected during a security survey conducted at Westfield Shopping Town located in Toledo, Ohio. This will include a brief a description and the subject matter evaluated. The state of security for this establishment will also be assumed from the results of the conducted research. Lastly I will include some viable recommendations for improvement and sustainment
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Communications of the Association for Information Systems (Volume13, 2004) 443-455 443 FROM THE CIO POINT OF VIEW: THE “IT DOESN’T MATTER” DEBATE Larry DeJarnett The Lamar Group larry.dejarnett@thelamargroup.com Robert Laskey Revelation 360 bob@revelation360.com H. Edgar Trainor Paramount Pictures ed.trainor@paramount.com EDITOR’S FOREWORD This article differs from all the articles CAIS published previously in that it is a debate on the nature of IT written by practitioners from three different
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Handbook of Management Accounting Research Volume 3 Edited by CHRISTOPHER S. CHAPMAN Imperial College London, UK ANTHONY G. HOPWOOD University of Oxford, UK MICHAEL D. SHIELDS Michigan State University, USA AMSTERDAM – BOSTON – HEIDELBERG – LONDON – NEW YORK – OXFORD PARIS – SAN DIEGO – SAN FRANCISCO – SINGAPORE – SYDNEY – TOKYO Elsevier The Boulevard, Langford Lane, Kidlington, Oxford OX5 1GB, UK First edition 2009 Copyright © 2009 Elsevier Ltd. All rights reserved No part of
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Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu, Ka-wai; Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights, (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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GB 320 Assignment #1: Secondary Research Bentley University How Today’s Suburban Main Street Can Remain Relevant, A Case Study in Lexington, Massachusetts Group 6: Mohamed Al Khouri, Tomas Allen, Bridget Gioia, Jeffrey Quigley, Kenneth Ukaigwe, Paul Wolfenden Section 1 “Company and Product” Description The town of Lexington, Massachusetts is cemented in the minds of many Americans due to its profound historical significance. On this site, the first shots of the Revolutionary War were
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international distribution network, and Disney could increase its content product diversity by securing content of the type that it lacked in its Disney, Touchstone and Hollywood Pictures output (Lyons, 2003). Through the Miramax acquisition Disney increased movie output from 18 films per year in 1988 to 68 new films in 1994. Summary of Disney’s Corporate Strategy Disney’s core competencies involve drawing upon new and classic entertainment brands through its film studios and content library, and exploiting
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TABLE OF CONTENTS THE PROBLEM AND ITS SCOPE INTRODUCTION Rationale Theoretical Background THE PROBLEM Statement of the Problem Significance of the Study RESEARCH METHODOLOGY Research Method Research Environment Research Respondents Research Instruments Research Procedure Gathering of Data Treatment of Data Research Flow DEFINITION OF TERMS ORGANIZATION OF THE STUDY BIBLIOGRAPHY APPENDICES Appendix A:Transmittal Letters Appendix B: Location Map Appendix C: Cover Letter
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PROJECT REPORT ON MARKETING STRATEGIES OF AIRTEL SUBMITTED UNDER PARTIAL FULFILLMENT OF THE REQUIREMENT FOR TRAINING SUPERVISOR: PROJECT ADVISOR: SUBMITTED BY: SESSION: ACKNOWLEDGEMENT I acknowledge the sincere assistance provided to me from several rather unexpected quarters during the course of execution of this study. It would be a mammoth task to place on record my gratitude to each and every one of them but a whole hearted attempt would be made nevertheless, least I be branded
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Malls and Hypermarkets: Perspectives of Contemporary Shopping CHAPTER – 1 INTRODUCTION 18 School of Management Studies, Punjabi University, Patiala Malls and Hypermarkets: Perspectives of Contemporary Shopping 1.1 INTRODUCTION The last decade has witnessed dynamism in Indian retail sector. Various urban areas have been at the center of attraction with emergence of different kinds of organized retail formats gaining momentum. It is largely due to rising income, increasing purchasing
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