Case Study 1 1. What are UPS "Smart Labels?" What role do they play in UPS operations? Smart labels are computerized, bar-coded label that is used to provide shipping information. They play a huge role in UPS operations because they provide customer information for shipping which makes for faster and more reliable shipping. The label is scanned at each part of shipment and delivery so the customer can track their packages and it’s accounted for from start to finish. 2. Write out the steps a
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