Product-Service System types and implementation approach Britta Pergande , Paula L. A. Nobre , Anderson C. Nakanishi , Eduardo S. Zancul , Leandro Loss , Lucas C. Horta 1 2 1 2 2 2 3 3 University of Bremen, Germany 3 Universidade de São Paulo, Escola Politécnica, Depto. de Engenharia de Produção, Brazil Axia Value Chain, Brazil Abstract The article presents two results concerning Product-Service System (PSS): a typology for PSS and an implementation approach. The proposed typology shows
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The manufacturing TQM and service quality literatures: synergistic or conflicting paradigms? Rhian Silvestro Warwick Business School, University of Warwick, Warwick, UK Introduction Although most of the exponents of TQM explicitly claim that TQM is transferable to services, the precepts and practices have been derived from the experience of consultants and practitioners in manufacturing. Both the US and Japanese “gurus” focus and address their work primarily to manufacturers, with application
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Q . Define and compare the business strategy and business model of Google and Microsoft ? Google business mode l is based on internet and on web. Google business strategy began as one of many smart search engines company. As it rapidly developed from the pack with its copyrighted PageRank search system which returns greater search results for Web users. It also has developed widespread online advertising services for businesses of all sizes, also has
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intellectual property can control its use. * Types of intellectual property rights: * Patents are the form of IPRs that protects inventions. * Utility models is an alternative to patents to protect inventions in some countries. * Industrial designs is an alternative to patents to protect features of a product that are produced by industrial means. * Copyrights are the form of IPRs that protects original works of authorship including literary, dramatic, musical, artistic
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two companies and their strategic positions within the coffee consumer goods industry will be described. The focus lies on Nestlé and its competitor Kraft Foods. As coffee is one of the most popular products worldwide, this is a very demanding business. It is necessary to provide high quality products, especially when working in the more affluent segments like Nestlé and Kraft Food do. Several political, economic, social, technical, environmental and legal aspects have an impact on the industry
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CHAPTER 1 INTRODUCTION TO GLOBAL MARKETING SUMMARY Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. A company that engages in global marketing focuses resources on global market opportunities and threats. Successful global marketers such as Nestle, Coca-Cola, and Honda use familiar marketing mix elements – the four
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External Quality Management Organizations In today’s volatile business environment, it is vital for a company to continue its focus on quality throughout its supply chain. Although it is important for a company to conduct its own quality checks, it may also benefit a company to seek out external quality management organizations to assist with learning more about quality. These organizations specialize in supply chain quality and offer an objective viewpoint to pinpoint strengths and weaknesses
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16. Transfer pricing The price that is assumed to have been charged by one part of a company for products and services it provides to another part of the same company in order to calculate each division’s profit and loss separately. Companies with dispersed production facilities, usually in different countries, use transfer pricing. It involves over- or undercharging for goods sold between branches at a price determined by the company. The main objective is to take advantage of different tax rates
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used to develop products and services as well as their production and delivery systems. A process, technique, or methodology embodied in a product design or in a manufacturing or service process which transforms inputs of labor, capital, information, material, and energy into outputs of greater value. Most importantly it is Basic science versus applied science. The main goal of these technology management is To make something new. It is a process of turning opportunity into new
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Supply Chain Management: An International Journal Emerald Article: Innovation and competition in UK supermarkets Mark Harvey Article information: To cite this document: Mark Harvey, (2000),"Innovation and competition in UK supermarkets", Supply Chain Management: An International Journal, Vol. 5 Iss: 1 pp. 15 - 21 Permanent link to this document: http://dx.doi.org/10.1108/13598540010294892 Downloaded on: 16-10-2012 References: This document contains references to 8 other documents Citations:
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