something in return. (= ONE sale, to ONE customer) Relationship: several exchanges with several customer = the goal. Relationships are built through delivering value and satisfaction. The marketing process: 1- Analyzing the environment (consumers, macro-environment, competition, distributors) 2- Developing a marketing strategy (segmentation, targeting, positioning) 3- Designing a marketing program (Product, price, promotion, place) Marketing - Session 1 MARKETING MANAGEMENT AND STRATEGIC PLANNING
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MANCHESTER COLLEGE OF HIGHER EDUCATION AND MEDIA TECHNOLOGY Strategic Business Management and Planning INTRODUCTION STRATEGIC BUSINESS MANAMGEMEMT The way that a strateg ic plan is developed depends on the nature of the organization's leadership, culture of the organization, complexity of the organization's environment, size of the organization, expertise of planners, etc. For example, there are a variety of strategic planning models, including
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Advanced Management and Marketing Summary of the management part Book: Exploring corporate strategy Authors: Johnson, Scholes and Whittington Table of contents Chapter 1 Introducing strategy 2 Chapter 2 The environment 3 Chapter 3 Strategic capability 4 Chapter 4 Strategic purpose 7 Chapter 5 Culture and strategy 9 Chapter 6 Business-level strategy 12 Chapter 7 Strategic directions and corporate-level strategy 14 Chapter 8 International strategy 18 Chapter 10 Strategy
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Internal Analysis of Metro Tourism 17 a. Historical Background 20 b. Mission-Visions-Strategic Targets-Aims 20 c. Market Share, Organizational Structure, Revenue Items 22 d. Trading Strategies 23 2. Financial Structure of Metro Tourism 23 a. Existing financial structure and financial analysis 23 b. Financial predictions for the next three years 29 3. External Analysis of Metro Tourism 29 a. Competitor Analysis 29 b. Economic and Political Analysis 33 c. SWOT Analysis 33 d.
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Think Strategically This page intentionally left blank T H I N K STRATEGICALLY Xavier Gimbert Associate Professor, Business Policy Department, ESADE Business School © Xavier Gimbert 2011 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act
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Costa Coffee Analysis and Strategy – “The Sister Project” Contents 1. Introduction 4 2. External Analysis 4 2.1. Customer Analysis 4 Target Age Groups 4 Key Areas 5 2.2. Competitor Analysis 5 2.2.1. Direct Competitors: Leading coffee shop brands 6 Market Route 6 Independent Coffee Houses 7 2.2.2. Indirect Competitors 7 2.2.3. Key growth areas 8 2.3. Market Analysis 9 The market 9 Awareness of the market 9 Market drivers 9 Market barriers 10 Goods and services
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Business Mission 3 4 External Marketing Audit 4 4.1 Macro environment 4 4.1.1 Political 4 4.1.2 Economic 5 4.1.3 Social and Cultural Forces 5 4.1.4 Technology 7 4.1.5 Ecological 7 4.1.6 Legal 7 4.2 Microenvironment 8 4.2.1 The Market, Suppliers, Customers and Substitutes 8 4.2.2 The Competition and threat of new entrants 11 5 Internal Marketing Audit 14 5.1 Operating Results 14 5.2 Strategic Issues Analysis 15 5.3 Marketing Mix Effectiveness 17 5.4 Marketing
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.................................................................................................... ......3 2.0 Situational Analysis................................................................................................. ..4-7 3.0 Swot and Tow
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Content Page 1. Introduction………………….………………………………………….3 2. Company’s Overview…………….…………………………………....3 3. Change Analysis Model...……………………………………………..3 3.1 SWOT………………………………………………………………3 3.2 PESTEL…………………………………………………………….3 3.3 Type of Change…………………………………………………....6 4. Change Model……………………….…………………………………..6 4.1 Kurt Lewin’s 3 steps Model…………………………………….....6 4.2 John Kotter’s 8 step Model…………………………………….…7 5. Leadership Theories for Change Management……………………...7 5
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The Importance of Marketing to Organisations in the 21st Century – Apple Introduction: Apple Inc., formerly named Apple Computer, Inc., is an American multinational corporation which is based on designing and manufacturing consumer electronics and related software products. It was established in Cupertino, California on April 1, 1976 and its primary business is to develop, sell and support a range of personal computers, computer software and hardware, portable media players like the “iPod” and
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