Master Thesis Software Engineering Thesis no: MSE-2008-21 November 2008 Applying Six Sigma in Software Companies for Process Improvement Adnan Rafiq Khan Long Zhang School of Engineering Blekinge Institute of Technology Box 520 SE – 372 25 Ronneby Sweden This thesis is submitted to the School of Engineering at Blekinge Institute of Technology in partial fulfillment of the requirements for the degree of Master of Science in Software Engineering. The thesis is equivalent to 2*20 weeks
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for today’s quality management systems (Russel, 2011). Deming’s philosophy for achieving quality improvements is found in his 14 points plan (Russel, 2011). Intel’s philosophy of quality mirrors Deming’s 14 points plan. The first point of Deming’s plan is to create a constancy of purpose towards product improvement to achieve long term organizational goals (Russel, 2011). The 14th point of Deming’s plan is to develop a commitment from top management to implement the previous 13 points. (Russel, 2011)
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Metrics within the quality management improvements III. General Quality Strategies and Tools i. Establishing customer expectations ii. Designing quality in iii. Defining metrics iv. Mistake-proofing v. Kaizen vi. Six Sigma IV. Quality Tactics and the Logistics and Supply Chain Functions i. What tools are applicable internally ii. What tools are applicable externally with vendors V. Week 5: Roll-Out i. A communication plan ii. Sequence of steps to get
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01: Understand the importance of business processes in delivering outcomes based upon business goals and objectives | Learning Outcomes | LO1.1 | LO1.2 | LO1.3 | | | | | LO 02: Be able to develop plans for own area of responsibility to implement operational plans | Learning Outcomes | LO2.1 | LO2.2 | LO2.3 | LO2.4 | | | | LO 03: Be able to monitor appropriate systems to improve organisational performance | Learning Outcomes | LO3.1 | LO3.2 | LO3
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Operations Improvement Plan XXXXXXX MBA6022 Strategic Operations Management Address: XXXXXXXXXXXXx E-mail: xxxxx Instructor: Dr. Zhimin Huang Abstract This operation improvement plan is to help improve the internal communication process at Toyota between their employees and management. There has been a loss of ideas and knowledge, which is a complete violation of their founding principles defined in the Toyota Way. With the suggested recommendations
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QI Plan Part Two Jessica Borgstedt HCS 588 Measuring Performance Standards January 19, 2015 Barbara Smith University of Phoenix QI Plan Part Two The organization, that has been selected, is a Critical Access Hospital. A Critical Access Hospital also known as (CAH) is considered a hospital that is under a set of Medicare Conditions of Participation (CoP). With that being said, it is structured differently than the acute hospital CoP. With some of the requirements for the Critical Access
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UNIT III STATISTICAL PROCESS CONTROL AND PROCESS CAPABILITY 9 Meaning and significance of statistical process control (SPC) – construction of control charts for variables and attributed. Process capability – meaning, significance and measurement – Six sigma concepts of process capability. Reliability concepts – definitions, reliability in series and parallel, product life characteristics curve.Total productive maintenance (TMP) – relevance to TQM, Terotechnology. Business process re-engineering (BPR)
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objectives and help you stay on the right track. Setting goals can mean focusing on improving your self-knowledge, identifying your potential, fulfilling personal development and aspirations and defining where you want to be. Before focusing on your plan to help achieve your goals it is essential to first understand your
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control system at Xerox. What are the key elements that make the system work? The Xerox’s control system was flexible. Each business units developed it annual and long-range plans. Those plans were consolidated into the Business and customer Operations division plans. The feedback system was facilitating the planning process cycle. LTQ( leadership through quality) was a major part of their measurement scheme. The measurement system is composed of financial and operational targets. Management linked
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close attention to the figures in these statements, although they are not based on fact, they do provide helpful advice if used in conjunction with previous quarter financials and the allocated budget. The budget and pro-forma statements are used to plan production costs. I tried to keep costs at a minimum for the first and second quarter planning. I opened only 2 offices, advertised sparsely, and hired a minimum of sales people. However I underestimated sales and though I had cash left for the next
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