Competitive Intelligence At Lexis-Nexis Submitted to: Ms. Marian Pio Submitted by: Lourdes Andrada Paolo Garces Ji Hyeon Kim (Leila) Victor Kim Jevan Sugue Julia Valenzuela Koko Victory Table of Contents Background of the Company 3 Background of the Business Intelligence Undertaking: Challenge 5 Background of Business Intelligence Undertaking: Solution 6 Sources 6 Background of the Company As a market leader with a significant revenue base to protect, Lexis-Nexis
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'n Pay, the largest supermarket chain in South Africa, needed to sharpen its business strategy to maintain its leadership position in the retail sector. They required a highly cost-effective, scalable reporting solution that could integrate data from many operational systems into a single source of management and decision support information. They chose Sybase IQ running on Linux as part of an ongoing business intelligence operation. CUSTOMER PROFI LE SYBASE TECH NOLOGY ■ Sybase IQ on Linux
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Journal of Intelligence Studies in Business JISIB is a peer review no-fee Open Access Journal. The journal publishes articles on topics such as Market Intelligence, Business Intelligence, Competitive Intelligence, Scientific and Technical Intelligenceand Geo-economics and their equivalent terms in other cultures. E.g. Intelligence Èconomique in France, Omvärldsanalys in Sweden or Konkurrenz-/Wettbewerbsforschung in Germany. This means that the journal has a managerial as well as an applied technical
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1. Explain how Ben & Jerry’s is using business intelligence tools to remain successful and competitive in a saturated market. -Ben & Jerry’s is using BI software to track the ingredients and the life of each pint they sell. Their BI software can track anything from what supplier’s milk was used in making a certain pint to where the cherries used in the Cherry Garcia pint came from. The BI software helps Ben & Jerry’s “access, analyze, and act on customer information collected by the sales, finance
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FROM THE HARVARD BUSINESS REVIEW OnPoint A R T I C L E HBR What matters most to your company’s bottom line? Just possibly, your mood. Primal Leadership: The Hidden Driver of Great Performance by Daniel Goleman, Richard Boyatzis, and Annie McKee New sections to guide you through the article: • The Idea in Brief • The Idea at Work • Exploring Further. . . PRODUCT NUMBER 8296 T H E I D E A I N B R I E F Primal Leadership: The Hidden Driver of Great Performance hat
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Introduction Today’s highly competitive global business arena has become an environment where companies face numerous obstacles and challenges. In an attempt to adapt to rapidly evolving business needs, Enterprise Resource Planning systems, more commonly referred to as ERP, were developed. Simply put, an ERP system is a set of software modules that handle the core functions of a business. Various functions that include a wide range of business applications are integrated into one system that
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“Converting data into business value at Volvo” Dianne Allamani Dr. Paulette Stephens CIS 500 - Information Friday, July 13, 2012 Volvo Car Corporation is a great example of a Corporation that has been able to integrate the cloud infrastructure into its networks. Using the cloud, Volvo is able to convey and collect huge volume of Data “Big Data” to its Volvo Data Warehouse where it can be stored and analyzed for future record usage and recovery or restoration by Volvo’s employees. Asthana
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since the early 1990s, but it was running five separate ERP systems to serve its different geographic regions. Over a period of time, disparities in the data developed between different geographic regions and between the data used at the corporate level and the data used by an individual region or business unit. The data were constantly changing. For example, every time a sales report was run, it showed different numbers for orders and shipments. Colgate wanted more usable data
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Introduction Next Generation Network (NGN) is a packet-based network where the packet switching and transport elements (e.g., routers, switches, and gateways) are logically and physically separated from the service/call control intelligence. This control intelligence support all types of services over the packet-based transport network, including everything from basic voice telephony services to data, video, multimedia, advanced broadband, and management applications, which can be thought of as
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RightNow PAGE 3 LESSONS IN CONTACT CENTER LEADERSHIP eGain PAGE 6 DOING MORE WITH LESS IN CUSTOMER SERVICE: Strategies and Best Practices Kana PAGE 7 HOW TO MAKE EVERY CUSTOMER CONVERSATION INTELLIGENT Oracle PAGE 8 TRANSFORMING SERVICE IN THE AGE OF THE CUSTOMER Verint PAGE 9 THE POWER OF WHY Astute Solutions PAGE 10 ENSURING CONSISTENT, ACCURATE AND TIMELY INFORMATION DELIVERY ACROSS ALL CHANNELS SYKES PAGE 11 INSIGHT TO CUSTOMER LOYALTY Using Customer
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