Int. Journal of Economics and Management 3(2): 297 – 316 (2009) ISSN 1823 - 836X Linking CRM Strategy, Customer Performance Measures and Performance in the Hotel Industry NOR AZIAH ABU KASIMa* AND BADRIYAH MINAIb b Graduate School of Management, Universiti Putra Malaysia Faculty of Economics and management, Universiti Putra Malaysia a Customer relationship management (CRM) has been increasingly adopted because of its benefits of greater customer satisfaction and loyalty, which in turn
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Internship Report “Recruitment and Selection Process “ Of Robi Axiata Ltd. Submitted to, Afsana Akhtar Assistant Professor BRAC Business School BRAC University Submitted by, Upama Khayer , I.D.-07304103 BRAC Business School BRAC University. Submitted on, 05 December, 2010 Letter of Transmittal December 05, 2010 Ms. Afsana Akhtar Assistant Professor BRAC Business School BRAC University Subject: Letter of Transmittal Dear Madam, With great pleasure I submit my Recruitment and Selection process
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Chapter 1 (10-11 questions): * How do we “know” what we know about OB? (7 questions) * OB: A field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. * Method of Experience: Holding firmly to a belief because it’s consistent with my experience and observations * Method of Intuition: Holding firmly to a belief because it “just stands to reason”---it seems obvious or self-evident
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Can HRM Practices Improve Job Satisfaction of Ready Made Garment (RMG) Workers in Bangladesh? An Alternative Solution to Recent Unrest Background of the study Ready Made Garment (RMG) is one of the successful manufacturing sectors with greater contribution to the national economy of Bangladesh. The industry started its journey in late 1970s and enjoyed a rapid rise from 30 enterprises in 1980 increased to more than 5000 in 2014. Average growth rate of this sector was over 20% per over the last
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An Oracle White Paper June 2012 Seven Steps for Effective Leadership Development Seven Steps for Effective Leadership Development Introduction ....................................................................................... 1 Leadership Challenges in Business ................................................... 3 Elements of Leadership Development Programs ............................... 5 1. Determine the Best Leadership Style for Your Organization ...... 7 2. Identify Current and Potential
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Women at War Women have faced multiple struggles to gain equality. When it comes to women trying to fight for our rights in the country, the struggle is even tougher. Throughout history, women being involved in the military seemed to be more of a burden than anything. Even though women can help with military readiness, social change throughout the military and get the career advancement they have been dreaming of for so long, they have had a hard time convincing others differently. Others would
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Bangladesh is faced with these three challenges, recruitment and selection comprises an important human resource practice in this industry. Further, in this industry, human resources comprise both the raw material and the “technology” (Communication) and are therefore of prime importance. |1.1 Origin of the report: | This report titled “Recruitment and Selection Procedure of Safat Motors Limited”
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Learning Ways to Deal with Energy Conservation Talesha Binns SCI/275 November 10th-2013 Shannon Gumtau Learning how energy conservation really works Over the past nine weeks, I have learned some wonderful things about science. Things like Different kinds of environmental issues, conservation vs. preservation and different resources plans for the environment. From all the reading and my own research, I decided to do my final project on energy conservation
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UNIVERSITY OF MANAGEMENT TECHNOLOGY HUMAN RESOURCE MANAGEMNET (MG-540) SPRING 2013 TITLE: (TERM PROJECT: PERFORMANCE EVALUATION AND APPRAISALS) ASSIGNMENT NO/WAC #: (3) SECTION: DATE OF SUBMISSION: SESSION OF SUBMISSION: YOUR PROGRAM: ID 130580210-01 130580210-02 130580210-03 130580210-04 (EXEC) 31/12/2013 13 MBA EXEC S. # (Ascending Order) 1 2 3 4 LEAVE BLANK FULL NAME (AS PER ROSTER ATIF IQBAL RIAZ MASOOD ZEESHAN RIAZ ARSALAN ZAFAR FOR GRADING: COMMENTS: MARKS SECURED: Disclaimer
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THE UNIVERSITY OF BURDWAN DIRECTORATE OF DISTANCE EDUCATION Term Paper CONSUMER BEHAVIOUR Paper : Consumer Behaviour (MMD-404) on RITABRATA BANERJEE Enrolment No.: DDE/MBA/Jan2010/18 Session: 2010-2012 :: SUPERVISOR :: PROF. DEVMALYA DUTTA THE UNIVERSITY OF BURDWAN CONTENTS 1. Declaration 2. Acknowledgement 3. Introduction 4. Consumption of Chocolate in India 5. Nestle 6. Cadbury DECLARATION RITABRATA BAHERJEE (Signature) ACKNOWLEDGEMENT QUESTION Wafer chocolate
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