limitations/implications – This study represents an early attempt at explaining the role of TR in customer SST usage. Future research directions are discussed, with an emphasis on incorporating attitudinal, behavioral, situational and psychographic factors to improve our understanding of SST usage. Practical implications – TR should be given increased attention by firms implementing SSTs to improve customer perception
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hypothesis 1.6 Definition of terms 1.1 Introduction Previous researchers have examined management within the hospitality industry for many reasons, including: examining job satisfaction of general managers (Frye & Mount, 2007), determining factors on a resume that may lead to being contacted for an interview (Countryman & Horton, 2006), and determining the causes of management turnover and what could be done to increase retention (Stalcup & Pearson, 2001; Walsh & Taylor, 2007).
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Linking perceived service quality and service loyalty: a multi-dimensional perspective Josee Bloemer, Ko de Ruyter, Martin Wetzels. European Journal of Marketing. Bradford: 1999.Vol.33, Iss. 11/12; pg. 1082 » Jump to full text Subjects: Service industries, Studies, Statistical analysis, Quality of service, Market research, Loyalty, Consumer behavior, Effects, Marketing management, Customer relations Classification Codes 9175 Western Europe, 8300 Service industries not elsewhere classified, 5320 Quality
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The International Market Selection Behavior of Thai Rice Exporters1 T. Chaiwun ABSTRACT This study focuses on the international market selection behaviour of firms within the Thai rice exporting firms located in metropolitan Thailand, an area that has previously attracted little academic research attention. In its broadest context, the research attempts to measure and explain the extent to which managers of exporting firms systematically evaluate their foreign market selection alternatives. The
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The Science of Human Action By L. M. LACHMANN Praxeology meaning - the study of human action and conduct Praxeology is the deductive study of human action based on the fact that humans engage in purposeful behavior, as opposed to reflexive behavior like sneezing and inanimate behavior. According to adherents, with the action axiom as the starting point, it is possible to draw conclusions about human behavior that are both objective and universal. For example, the notion that humans engage
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P&G Japan: The SK-II Globalization Project Proctor and Gamble is a leading innovative company that manufactures personal care, household cleaning, laundry detergents, prescription drugs and disposable napkins products. In 1948, P&G made its first approach towards global expansion by creating an overseas division. By 1980, P&G had operations involved in 27 countries; however Walter Linge, the first Vice President of overseas operations had noticed problems with the company’s focus. Linge
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exposure to risk factors, we assumed that: Rit+1=a+bi,1F1t+bi,2F2t+…+bi,nFnt+eit+1 First, we calculated z-score for logarithm of b_p and logarithm of cap to determine sensitivities for stock-specific factors. After we got all 13 sensitivities, we did a weighted regression of the 13 sensitivities against the 1000 stock’s forward return in 60 periods, respectively. For each period, we got 13 coefficients, which were the risk premiums for each risk factor. Finally, we regressed the risk premium
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RISK ASSESSMENT AND ENGAGEMENT SELECTION MEMO The purpose of this memo is to gain an understanding of the firm structure, its accounting and auditing practice, and its system of quality control. Based on the risk factors noted, the team captain will select engagements to be reviewed to reduce peer review risk to an acceptable level. Peer review risk consists of two parts: 1. The risk (consisting of inherent risk and control risk) that an engagement will not be performed and/or reported
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Contemporary Eastern and South Eastern Europe Department of Balkan, Slavic and Oriental Studies University of Macedonia Topic: “Foreign Direct Investment and Country Risk: What kind of Interaction?” Supervisor: Professor D. Kyrkilis Stavroula Samara stav_samara@windowslive.com Foreign Direct Investment and Country Risk Table of Contents Abstract…………………………………………………………………………………………………………………….4 Introduction………………………………………………………………………………………………………………4 Foreign Direct Investment…………………………………………………………………………………………6
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Tong Chai MA82501 Spring 2012 Case 1.3 Just For FEET, Inc. 2. Just for Feet operated large, high-volume retail stores. Identify internal control risks common to such businesses. How should these risks affect the audit planning decisions for such a client? For the large, high-volume retail stores, I identified the following internal control risks common to such businesses: * Management operating strategy is the top source of all the issues. Most retail stores are pretty decentralized and
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