1. List the various ways the DIAD improves customer service? 1. Connect the drivers to UPS Central systems for tracking and delivery. 2. First to used mobile wireless technology for daily operations. 3. Can capture automatically customer’s signatures. 4. Time card information. 5. Truck adapter port to connect the DIAD using wireless cell phone to transmitting package information to UPS network. 6. UPS central and customer monitor and tracking their packages throughout the delivery process.
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1. What are UPS “Smart Labels?” What role do they play in UPS operations? A smart label is a scannable bar-coded label attached to a package, which contains detailed information about the send, destination, and when the package should arrive. Smart labels play a huge role in UPS operations by it allows dispatchers to download the label and give the driver the most efficient route so that the package can be delivered in accurate time and effort. The smart label has made the driver job easier and
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the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent to the main database system of UPS, the system automatically creates a “smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows
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1. What are UPS “Smart Labels?” What role do they play in UPS operations? A smart label is a scannable bar-coded label attached to a package, which contains detailed information about the send, destination, and when the package should arrive. Smart labels play a huge role in UPS operations by it allows dispatchers to download the label and give the driver the most efficient route so that the package can be delivered in accurate time and effort. The smart label has made the driver job easier and
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What are UPS “Smart Labels?” What role do they play in UPS operations? The smart label are barcodes that have the shipping information about each package. These labels are important in their function for UPS operations because they provide the exact customer information needed for the shipment to be correctly delivered. The label may also be scanned to provide customers with real-time information about their shipment. 2. Write out the steps a package takes from pick-up by a UPS driver to
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LAUDON CHAPTER 1 INFORMATION SYSTEMS IN GLOBAL BUSINESS TODAY UPS Global Operations with the DIAD CASE 1 (a) Global Operations with the DIAD IV URL http://www.youtube.com/watch?v=zTIsQSodCFg; L=3:07 Systems (b) UPS’s Next-Generation Mobile Devices Are Here URL http://www.youtube.com/watch?v=_0B2-o6BKMM; L=3:22 SUMMARY Using smart people and smart technology, UPS delivers over 16 million packages daily to 220 countries and territories, requiring
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BUSINESS TODAY UPS Global Operations with the DIAD CASE 1 (a) Global Operations with the DIAD IV VIDEO CASE Systems URL http://careertv.com/video.php?mediaid=5Kb0tr9e-mNWk3iIvp3GZQ; L=3:07 (b) UPS’s Next-Generation Mobile Devices Are Here VIDEO CASE URL http://www.youtube.com/watch?v=_0B2-o6BKMM; L=3:22 continued Chapter 1, Case 1 UPS Global Operations with the DIAD 2 SUMMARY Using smart people and smart technology, UPS delivers over 16
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the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent tothe main database system of UPS, the system automaticallycreates a“smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows
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Case Study 1 1. What are UPS "Smart Labels?" What role do they play in UPS operations? Smart labels are computerized, bar-coded label that is used to provide shipping information. They play a huge role in UPS operations because they provide customer information for shipping which makes for faster and more reliable shipping. The label is scanned at each part of shipment and delivery so the customer can track their packages and it’s accounted for from start to finish. 2. Write out the steps a
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UPS GLOBAL OPERATION WITH THE DIAD JANUARY 2016 CHAPTER ONE INTRODUCTION A management information system (MIS) is a computerized database of financial information organized and programmed in such a way that it produces regular reports on operations for every level of management in a company. It is also possible to obtain special reports from the system easily. But how does the information are being obtain and received throughout the world? Simply because wireless communication takes
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